Important: We don't sell custom domains. If you don't have a custom domain, buy one from any domain registrar out there. Please note that IDN domains (domains that contain special characters) are not yet supported in Brizy Cloud.
Follow these steps to link your custom domain with your Brizy Cloud project.
Add required DNS Records
Step 1. Select the "Publish" option in your project thumbnail
Step 2. Select the "Custom Domain" option in the popup
Step 3. Enter your domain name. Type the root domain without www. Please note that IDN domains (domains that contain special characters) are not yet supported in Brizy Cloud.
We'll use brizy.io as an example.
Step 4. Click the Submit button.
After these initial steps you must add a CNAME Record and an A Record to point your domain name to your Brizy Cloud project.
Step 5. Add a CNAME record
Sign into your domain registrar account and choose the desired domain you wish to point to your Brizy Cloud project. If your domain name points to external Name Servers like the name server of a hosting provider, you must add the CNAME and A Records after signing into your hosting provider account. Here is an example on how these options might look like on your end:
- Type needs to be CNAME
- Host (might be Alias) needs to be www
- Points to (might be Canonical Name or Redirect) needs to be your unique project name from Brizy Cloud (in our example mysite.brizy.site, yours will be different).
- Leave TTL with the default value
IMPORTANT: you can't have two www CNAME redirects. If you already have one, replace that, instead of adding a second one.
Step 6. Add an A Record
In the same DNS dashboard from Step 5.
- Type needs to be A
- Host (might be Alias) needs to be @
- Points to (might be Canonical Name or Redirect) needs to be 34.237.47.210
- Leave TTL with the default value
Important: If you have recently updated your Name Servers associated with your domain, it may take up to 48 hours for the changes to propagate across the internet. If you did not change your Name Servers, and have only added the required DNS records, your changes may take effect within a few minutes.
Delete address records pointing to external servers
There are two types of address records one can add to a domain
- A Record: This record points a domain name to a server with IP v4 address like 104.22.417.210
- AAAA Record: This record points a domain name to a server with IP v6 address like 2a02:4780:a:590:0:379a:9521:4
After adding the required A Record for your domain, ensure your root domain points exclusively to the Brizy Cloud server with IP 34.237.47.210 and no other external servers. Delete other A Records and AAAA records pointing external servers.
For instance, if you see these A Records and AAAA records associated with your domain, delete the two A records and two AAAA records within the red rectangle, as they point the root domain to external servers.
Disable DNS Proxy in Cloudflare
If you are hosting your DNS records on Cloudflare Name Servers like logan.ns.cloudflare.com or mckenzie.ns.cloudflare.com ensure that you disable DNS Proxy for the A Record and the CNAME Record you have added above.
In case of SSL protocol error
About fifteen minutes after you have added the custom domain and clicked on "Submit" button, Brizy Cloud will attempt to auto-generate an SSL certificate for your domain.
If DNS records are correctly added within fifteen minutes, SSL certificate will be auto generated successfully. However, if adding the necessary DNS records, removing records pointing to external servers and turning off the DNS proxy in Cloudflare take more than fifteen minutes, auto generation of SSL certificate may fail and you will see an SSL protocol error on your website frontend.
If you see the SSL error when visiting your website fifteen minutes after adding the required DNS records, please delete your custom domain by choosing the "Delete Domain" option, add it again, and then wait for twenty minutes for the SSL certificate to be auto-generated.