Self updating footer date

Ray H

• September 03, 2021 21:13
• Edited

Hello Brizy

I have checked your support page : https://support.brizy.io/hc/en-us/community/posts/360058524032-Year-shortcode-for-footer-credits-in-Brizy-Cloud

I have followed this but cannot get the date to work.

Please check: xxxxxxxxxxxxxxxxx on the footer where it says "THIS SHOULD SHOW YEAR, CAN YOU SEE IT? I CANT!"

 

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  Alex

  • September 03, 2021 18:37

  Hi,

  seems to work: https://jmp.sh/JgrVnkZ Try checking in another browser or clearing the cache memory.

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  Ray H

  • September 03, 2021 21:12

  Yes that worked.

  I only have one current issue that Brizy staff seem unable to fix, see: https://support.brizy.io/hc/en-us/community/posts/4405588888209-Premade-Brizy-Layout

  I also found I cannot edit or see social add elements menu, again just a blank box. This behaves just the sample as the pre-made layout issue. If this can be commented on in the correct post as I know this is a different issue to this post.

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  Alex

  • September 07, 2021 11:43

  Hi,

  I read everything and I tried to get into the essence but things are a bit confusing. Do you mind if you explain the problem to me here and I will try to help you? The fastest will be if you give me a screen recording then I will replicate the problem step by step in my project and I will find some clue.

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  Ray H

  • September 07, 2021 14:04

  OK see videos

  https://www.dropbox.com/s/pmu5npr6y357gnl/Screencast%20from%2007-09-21%2014%3A43%3A28.webm?dl=0

  https://www.dropbox.com/s/30z5x31z5ozbtnm/Screencast%20from%2007-09-21%2014%3A45%3A03.webm?dl=0

  One is the add facebook element, the other is a pre-made block with that element in it.

  I cannot see the social element when inserted, and cannot delete it. I can however move it.

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  Alex

  • September 08, 2021 16:31

  Hi,

  thank you for all these details. 

  It seems that the problem is the same because in both cases the Facebook element is involved. In the pre-made section in the space you see it you should have a Facebook element. This is strange because we can't replicate this so it seems to be something local: https://jmp.sh/IH6ta2l I see you have some extensions. Could you check this in a browser with all extensions disabled? Can you also check this on another device? We here in the office cannot replicate this.

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  Ray H

  • September 10, 2021 11:51
  • Edited

  I have tried all recommended tasks, still the same. Also another device, still the same.

  Have you tried this on a new free account to check?

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  Alex

  • September 13, 2021 20:33

  Hi,

  this is a screenshot from a project on your account: https://jmp.sh/VwIPbxr as you can see Social element works well. I have no other ideas on how to reproduce the problem. It's something specific to you and it's most likely related to some browser extension.

  So you tried in a browser where you don't have extensions and it works the same, right? Are you the owner of this project where you test this?

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