Premade Brizy Layout
I have used a Brizy cloud layout I have changed text but find I can't delete the the empty box at bottom (see attached images)
-
Hi,
Thank you for your message.
Just now I inserted this block in our page and I deleted it without any problems, please see here. I can suggest inserting again this block in your page and deleted the row that you don't need it.
Best regards, Nelea.
0 -
I have done this on a new page. If you hover near the bottom of the text there are 2 empty marching ant boxes. One of them can be deleted but the other doesn't give an option to remove, thus leaving unwanted empty space.
See screen shot with code for reference.
0 -
Great to know that all is working fine on your site now.
Please let us know if we can help you with something else.
0 -
No it is not, you haven't read my question properly!
There appears to be issue with your standard pre-made block please read my comments carefully.
0 -
Hi Ray,
Sorry for the misunderstanding. I could not replicate the problem. I have inserted this block in a new page and I have deleted all the empty rows, please see this video.
Best regards, Nelea.
0 -
Hi Ray,
Thank you for your message.
Sorry, when I opened your link I have only this. Could you please try to change the theme and try again? Unfortunately, I can not reproduce this issue.
Best regards, Nelea
0 -
Sorry try this link:
xxxxxxxxxxxxxxxxxx
0 -
Hi Ray,
A kindly request to send us the URL of your project so we could check this problem from your dashboard.
Best regards, Nelea.
0 -
Here is a fresh block I have made no edits to and I still can't delete the bottom marching ants box.
0 -
Hi Ray,
We have deleted the empty row from your project, please see this video. Everything works well on your page.
Please let us know if we can help you with something else.
Best regards, Nelea.
0 -
Hmm, odd! I have just logged in and the issue is still there. See screenshot.
I have managed to move this to in between bullet list
0 -
Hi Ray,
I checked again your project and now you don't have any spaces. Everything is good now?
Best regards, Nelea.
0 -
Ok there seems to be some disparage, I don't understand why you can see it and you can't.
Please see the website in a browser and not via the dashboard.
0 -
Hi,
I don't see any space in your image, also I just right now your project and you don't have any space there too, please see here.
Best regards, Nelea.
0 -
Aha! I've worked it out. See image of what you see:
I do not see this in dashboard, I see an empty box that i cannot delete.
See here:
Please open project https://blackberry7587345.brizy.site/
0 -
Hi Ray,
What browser do you have? and what is the extension? Can you please try in another browser, then please try in incognito mode too, do you have the same issue?
Best regards, Nelea.
0 -
Hello Nelea
I use Pop!_OS 18.04 LTS. I'm not sure what you mean by "extension" but I login via https://www.brizy.cloud
Chrome
Version 92.0.4515.159 (Official Build) (64-bit)Brave
Version 1.28.105 Chromium: 92.0.4515.131 (Official Build) (64-bit)Opera
Version:78.0.4093.147
Update stream:Stable
System:Pop!_OS 18.04 LTS (x86_64; pop:GNOME)I have tried also in Windows 10, I have tried incognito mode both exhibit the same results. I wonder if there are other pre-built examples that do not show correctly for me.
Also I notice that my account still has some project on the old menu system without blog. Could this be causing an issue?
0 -
Hi Ray,
Yes, we know about the project with the old menu. For old projects created before February 5, unfortunately, the Blog functionality is not available yet. Only for the new projects created after February 5, the Blog functionality is available on the site. So, the issue is not from the menu.
Best regards, Nelea.
0
Please sign in to leave a comment.
Comments
18 comments