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Images Pixelated

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67 comments

  • Alex

    I'm sorry to say this, but we don't have an exact deadline for this fix. As soon as we have a fix you'll know about it. 

     
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  • Armand Samos

    WOW. Four years later and still you have blurry images in the gallery and no way to fix them. There is no third-party plugin that can make the image sizes consistent if you disable the Brizy custom sizing option, which you have to do to not have a blurred image. 

    So why don't you just remove this level of image compression for images and allow the custom option to not blur the image?? But in the meantime, what is the solution to be able to get clear images with the original option selected. Appears to be none. 

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  • Armand Samos

    And I would like to add there are still functionality issues with the gallery images. I cannot upload an image to completion on wordpress but it does upload. I have to hit cancel when it is done and then Brizy says "image upload failed" but the image uploaded and then i can select it. 

    Also, if I toggle back from custom and original back to custom image setting on the gallery, custom is not automatically reapplied. I have to reupload the image if i want to set it back to original settings. So this is a problem because the toggle functionality does not work as it should. Thanks for your review.

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  • Armand Samos

    OK it looks like Brizy sets all of the product images to custom settings, which again blurs the image, so my product images are blurred and there is no way to change this. My products are brught in through a third party bulk integration so i cannot fix every product to original and there is no way to do this anyway.

    So this over-compression is killing the images. Basically, if you can't do clear images, I don't see how you are selling your app. I don't think i can use it if i can't get basic clear images with this app. I have put months into a project upon which my existence depends and Brizy has so let me down. How can you do this to images and think people can use it? You cannot sell something with a blurry image. The original images look fine, but every single custom image looks terrible. Please do something about your custom setting. It does not work. It does not toggle and it kills your image. 

    If you cannot fix this core issue, i don't see how this app has a future. I have no idae what I am going to do because I depended on Brizy but I did not realize that it cannot handle basic image rendering.

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  • Armand Samos

    I will change my theme to see if that helps but i think it is the custom image setting that is basically destroying image quality.

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  • Armand Samos

    Nope that did not do anything. The problem is with your custom image handling. The compression is destroying the images and I will have to look for another option to build my site. This is a deal breaker. How can I list any products when Brizy is blurring them and there is no way to change it other than upload 500 products at a time? 

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  • KC George

    Hello Armand,

    I have replied to you at https://support.brizy.io/hc/en-us/community/posts/360076816871; let's continue the discussion on the above thread

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