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Images Pixelated

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67 comments

  • Dinakar Kodati

    Alex,

    Please don't try to hide your mistake as our Fault, the image I posted above is 700*341 you can download it and check by yourself, even if the images is 1000*1000 and no matter how high the quality is when it comes to Frontend it gets pixelated by Brizy not sure why you guys are doing this

    <img class="brz-img brz-p-absolute" srcset="http://741.studio/manuelaroth/wp-content/uploads/brizy/7/assets/images/iW=360&amp;iH=360&amp;oX=0&amp;oY=0&amp;cW=360&amp;cH=360/FirstBanner.jpg 1x, http://741.studio/manuelaroth/wp-content/uploads/brizy/7/assets/images/iW=720&amp;iH=720&amp;oX=0&amp;oY=0&amp;cW=720&amp;cH=720/FirstBanner.jpg 2x" src="http://741.studio/manuelaroth/wp-content/uploads/brizy/7/assets/images/iW=870&amp;iH=870&amp;oX=0&amp;oY=0&amp;cW=870&amp;cH=870/FirstBanner.jpg" alt="" draggable="false" loading="lazy">

    Brizy is adding all that for images and this is what makes the images pixelated, Please give us the option to turn of this happening already, we cannot able to close the Project because clients are complaining about Pixelated images if you cannot do this please issue us a refund.

    No one will accept this kind of Blurred images on their Website

    2
  • Alex

    Hi,

    I'm not trying to hide our mistake as your fault. I totally agree that something needs to be done with image optimization in Brizy. The thing is that I am the person who receives your dissatisfaction and I always try to find a small workaround. The problem is clear, and it has been on our to-do list for a long time, but I can't do much about it. There is a product development process, developers are involved in this, and the optimization module requires more work time which is not always enough.

    To be clear - the problem with image optimization is on our list of priorities. It will be fixed soon. We do not have a time frame, but when it is fixed, we will let you know.

    1
  • Mike M

    I second, and third all the above comments. The way Brizy 'optimizes' images is not right - images lose their sharpness and quality and just look blurry. This is a real issue that need to be addressed asap. Thanks

    2
  • Mike M

    Hi Brizy Team, Is there any updates to be given on the situation of blurry images that Brizy produces. For me this is a break-it issue. I will be heading over to Elementor or some other page builder if this is not fixed. Having blurry over-optimized images on my clients sites is just not going to cut it!

    Thanks

    1
  • Alex

    Hi Mike,

    I can only tell you that this is what is being worked on but it's difficult for me to give you a timeframe. I think that in two or three months we will have an update for this.

    0
  • Mike M

    Brizy Team, Please provide us with specific information/updates on how this image issue is being handled. Blurry, over optimized images on a website is just not done. Clients won't accept it. 2-3 months until we get an update is not acceptable!

     

     

    0
  • Piotr Rewucki

    Absolutely not acceptable! I need to finish my project for client now! What am I supposed to tell him? Pictures must be blurry? Sorry sir?

    0
  • Dinakar Kodati

    Now they stopped even responding, lol we should wait for 3 Months VERY PATHETIC on Brizy part

    0
  • Alex

    Hi,

    I don't want to sound rude but no-one stopped answering. There is no question for us in the comments above. 

    I have already said that we are working on this and we do not have an approximate release date. I know and understand that it is important, but it is a long process of development. Please have a little patience. 

    0
  • Lionel Poizner

    This is a sad situation. A customer would rightfully assume that since Brizy claims to be version 2.0, it would be a complete product and not riddled with beta-software style bugs.

    I came here looking for a solution as to why images loaded into a Brizy page are horribly compressed/blurry. In any other mainstream builder, a  serious bug like this would be addresses immediately and fixed. However, the first comment asking for help was 7 months ago, and if it will finally be fixed in 3 more months, then that sends a strong message to users of Brizy that even if there is a terrible bug, they can expect that the development team won't have it fixed for almost a year.

    I guess that makes Brizy OK for casual people who don't care so much about the quality of their site. But for people who do, or people who run design businesses, the lack of fix for this problem is a frightening warning that they should find another builder for serious work.

    As I said, it is a disappointing situation. I happily purchased the lifetime license to Brizy, but now it seems I will probably need to get a refund and buy another (more complete, and more actively maintained) builder instead. Other builders are not as "pretty" as Brizy, but at the end of the day, using a product that can be relied upon to work properly is the most important thing.


    0
  • Michael Lombardo

    I'm in the same boat as the guy with the client above.. my client pointed out how blurry my images were compared to his old site...  I did months of work to realize Brizy did indeed have a flaw... I thought that Brizy was the best, but at this point, I feel so embarrassed, my work is always high quality. Very surprised to see how long all these threads of the same problem have been in purgatory.. at this point I'd say this will never be fixed. Might be time to move on to an alternative building platform. 

    The logo blurry on a website is a top design flaw I would say second to having no site at all. should have been fixed in a week. A lot of us are developers here and this would have been solved if they were serious about it. 

    O well thanks anyways!

    2
  • Piotr Rewucki

    Very well said Mike. It doesn't look like they gonna fix it at all. And other major problems. Seems they think it's okay on their side.

    Move to competition and ask for a refund :( 

    0
  • Chad Smith

    I take it Brizy has yet to find a solution for this.  I'm running into the exact same issue.  This is getting ready to become a big mess on several projects I just started with Brizy.

     

    0
  • Dinakar Kodati

    Alex Any update?

    0
  • Dinakar Kodati

    Any Update here?

    0
  • Andy Freeland

    Did this ever get resolved? I noticed images are blurry on my site too..

    1
  • Jerzy Iwaniuk

    Have you done anything with this issue ? The images are still pixelated. It's a huge and important problem.

    0
  • Chad Smith

    I'm still having the issue as well.  It's a pain.  I've actually had to map out my designs around what Brizy is delivering for an image.  In dev tools you can see what image size Brizy is delivering.  In my design, I may have a larger image size than what Brizy thinks is needed to be delivered for the page.  I then have to go in and adjust my design so, that the image size is at least close to get a clear image.

    Furthermore, I've also had to write custom css for images to get them to be correct on the site.

    I can't believe Brizy hasn't addressed this issue either.  There needs to be an option to where a designer can choose what to have Brizy optimize the images or not.  At least give the designer the option to manage images.  Brizy's one size fits all doesn't work.

    0
  • Dimi Baitanciuc

    Guys, I know, I know, the frustration is off the charts (and it is valid, I don't argue with that). I'm a designer at heart and it hurts to see this not fixed yet. Bare with us, this is not a 1-2 easy fix unfortunately, that is why is taking so long. We have this reported a couple of times I'd say. 

    As soon as we have a fix you'll know about it. We'll keep you in the loop in this thread. 

    -1
  • Mike M

    Hi Dimi, I think the damage is done. People are loosing clients and face. I for one am leaving Brizy. No faith left. thanks

    1
  • Dinakar Kodati

    @Dimi Your comments are not accepted totally 
    Bare with us, this is not a 1-2 easy fix unfortunately, that is why is taking so long. We have this reported a couple of times I'd say. 
    I am Developer, I know the complication of any issue but to sort things you need 1 Year? Definitely NO
    Looks like Brizy doesn't care about this issue and totally ignored, we were told the same thing that Team is working on this from last 1 year so if Brizy Dev's take to sort this issue a complete 1 year and still not sorted out? Time to hire new dev's may be?

    0
  • Chad Smith

    Agreed, @Dinakar.  This issue has been going on longer than I've had my Lifetime membership.  I actually wish I knew about this issue before I paid for Lifetime membership.

    I have a big multi million shoe company for which I just did a custom dynamic blog for that relies on images. So, this has been a headache, which has reflected badly on my design company.

    I hope @Dimi sees this as a top issue with their software.

    0
  • Philipp Weiß

    @Dimi
    I have to agree with the others. You are doing a poor job at fixing this and this bug should be your No1 priority at all. Not new functions, that will bring new customers... You are loosing your existing customers over this. But guess what... Most of us already paid for the lifetime deal.
    Also, I don't like your guys approach of hiding mistakes. It's unprofessional. I once asked about this bug in one of your livestreams on YouTube months ago and your answer was something like this: Yes it's all fixed, this is not a problem anymore.
    C'mon guys, this is pure lying! So many people have the same issue. You now confirmed, there is something wrong... After 1 year.
    You are leaving your customers alone with this! There are guys out there, who are waiting for a fix, because their client pointed out how bad the image quality is. Or worse they are loosing the job. How can this not be your priority? They deserve a better answer than "is not a 1-2 easy fix unfortunately". Luckily I don't do projects with Brizy anymore.
    I agree, the damage is done. Good luck.  

    2
  • Piotr Rewucki

    There are more nasty bugs as famous "page refresh" which makes work very hard destroying update job.

    And reporting is not addressed other than "we will fix it one day"... Bull..

    0
  • Alex

    Hi Piotr,

    let's try to keep the theme of the post. Here the discussion is about a problem with the images :)

    Are you referring to the message "This page needs a refresh? You've probably updated this page (or another page) in a different tab or browser"? If so, does it happen randomly without Brizy being used in another tab in the same browser? Do you have a post created with this problem? I saw your involvement in another post with a similar problem but it seems that you solved it by cleaning the database.

     

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  • Piotr Rewucki

    Let's keep subject of this thread. So, what can we do with blurry pics? They're sharp in editor, get blurry when exiting editor

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  • Alex

    yeah, we all here know about that. I can only ask for your patience because we have no news in this regard :/

    0
  • Gürcan Akan

    How come can you hide such a crucial flaw ? Please give my money back.

    0
  • Alex

    Hi,

    We don't hide anything and we know that there is a problem with the image quality and we will solve this. In the meantime, if you want a refund, please provide your order id and we will offer you a refund.

    0
  • Dinakar Kodati

    @alex when will team solve this and why this issue taking so long 1Year + to be specific to sort this issue?

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