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Brizy 2.8.1 breaks all the sites and they appear as if they do not have CSS Styles

Comments

10 comments

  • Ariel H.

    Hi Edgar,

    Thank you for reaching out. I completely understand how frustrating this can be, especially when managing multiple websites.

    To help us investigate this properly, could you please share the login credentials for one of the affected sites so we can check the issue on our end?

    Kindly send the following details to communitysupport@brizy.io:

    Best regards,  
    Ariel H.

    0
  • Chartron Grégoire

    Same probleme on the websites of my clients...

    A reel nightmare...

    0
  • Ariel H.

    Hi Chartron,

    Thank you for reaching out, and I apologize for the inconvenience. Our team is currently looking into this issue.

    In the meantime, you may try the temporary solution shared in this support thread:
    https://support.brizy.io/hc/en-us/community/posts/33961175981330

    Please let us know if it makes any difference on your end.

    Best regards,  
    Ariel H.

    0
  • Hugo Vanderhorst

    I have the same issue!!

    1
  • Ariel H.

    Hi Hugo,

    I apologize for the inconvenience this has caused. We have escalated the issue to our development team, and a fix should be rolled out soon.

    In the meantime, could you please try the temporary solution shared in the other support thread and see if that helps on your end?

    Best regards,  
    Ariel H.

    0
  • Rafael Lizárraga Beltrán

    Same issue with files:
    /wp-content/plugins/brizy-pro/public/editor-build/prod/css/preview-priority.pro.min.css
    /wp-content/plugins/brizy-pro/public/editor-build/prod/css/preview.pro.min.css

    Where can I get previous versions of these files?

    1
  • KC George

    Hello Rafael,

    You can download the two CSS files you have requested from https://jmp.sh/ufDJvmM6. To download each file, click on the Cog icon and then select the "Download" option

    0
  • Rafael Lizárraga Beltrán

    Thank you, George.

    Are there any plans to update the plugins soon? I have several clients' websites with the same issue, and it is taking me a lot of time to upload the three missing CSS files.

    0
  • KC George

    Hello Rafael,

    We are working on a hot fix for this issue. Hopefully we can roll out a new version with a fix by today or Monday. 

    0
  • Ariel H.

    Hi Rafael,

    We’ve recently released Brizy v2.8.5 and Brizy Pro v2.8.2. If you haven’t had a chance to update yet, please do so and let us know if the issue still persists.

    Best regards,
    Ariel H.

    0

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