Links not working

Bernd Kaeferboeck

• April 22, 2025 06:15
• Edited

Since today when i change the link on a button (post or page) and update the page and then i check the link always send me to the same page and not to the post or page i entered in the link?

I had no issues the last days and when i change a working link on any other page the same issue appears and the link always goes to the same page....

0

• 

  Ariel H.

  • April 22, 2025 09:54

  Hi Bernd,

  Thank you for contacting us.

  This issue is often related to how the site's permalinks are configured. Please go to Settings > Permalinks in your WordPress dashboard and set the permalink structure to Post name. 

  

  Please try this and let me know how it goes.

  Best regards,  
  Ariel H.

  0
• 

  Bernd Kaeferboeck

  • April 22, 2025 10:30

  Hi Ariel H.
  
  thank you for your quick response.
  
  My permalinks are correctly set to post name so this can not be the issue.
  
  i have found another issue where someone seems to have the same problem as me.
  https://support.brizy.io/hc/en-us/community/posts/26133094621970-Embedded-Links-Not-Working

  Can this be the issue that the internal links to posts and pages are not working?
  
  Thanks again
  Bernd

  0
• 

  Ariel H.

  • April 22, 2025 11:17

  Hi Bernd,

  We're sorry to hear you're having this issue with Brizy.

  Could you please provide us temporary access your website so we can take a closer look? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/26187418986258
  WordPress Admin URL:
  Username:
  Password:
  Also include the URL of the affected page.

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0
• 

  Bernd Kaeferboeck

  • April 22, 2025 12:00

  Thank you again and i made a backup an sent you all the necessary informations 
  
  BIG THANKS

  0
• 

  Ariel H.

  • April 22, 2025 14:05

  Hi Bernd,

  Thank you for your cooperation. I've asked a colleague to look into this issue.

  Please keep the credentials for your live site active so we can escalate the matter to our senior support team. I’ll follow up as soon as I receive an update.

  Best regards,  
  Ariel H. 

  0
• 

  Bernd Kaeferboeck

  • April 23, 2025 04:21

  It looks like the links are working again after the update to brizy 2.6.16
  
  My internal links are ok again and thank you for the quick update

  0

Please sign in to leave a comment.