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images not showing

adam henderson

Hendersonwheelrepair.com. I tried reuploading, and it does not work. However, when I enable the lightbox, when you click on the image, you can see it. Otherwise, all my images show up as off-road vehicles.

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Comments

5 comments

Date Votes
  • KC George

    Hello Adam,

    I see the design at https://jmp.sh/6TJQMUbU when visiting your website. All images are visible on my end. What are the steps we must follow to see the images which are not showing?

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  • adam henderson

    This is what shows for me. but when you click on the image it shows, ive tried on different phones and on a desktop.

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  • Ariel H.

    Hi Adam,

    Thank you for the update, that is interesting.

    Could you please provide us with temporary access to your WP Admin page so we can inspect your site? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/23880437921810
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your site as a precaution.

    Best regards,
    Ariel H.

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  • adam henderson

    It's not hosted on a WP I am using the Server Sync option.

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  • KC George

    Hello Adam,

    Your project is using the Brizy Cloud legacy project format and it is not updating. I have recreated the project at https://sheepb9bf5eff.brizy.site/ using the current project format. The new project is called "HWR copy" in your Brizy Cloud dashboard. Please check if the images display well on this project.

    If images work well, kindly follow the one of the two options provided below  

    1. Option 1: Delete the previously synced files from your server and resync the project following the procedure at https://support.brizy.io/hc/en-us/articles/360027008491-Server-Sync

    2. Option 2: Add your custom domain hendersonwheelrepair.com to the above project following the procedure at https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect
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