Help with changing home page and publishing with custom URL
Hello, I would like some help with 2 problems I am not able to figure out.
1. I have a home page that I want to delete but I am not able to. I want to delete that homepage to make a new homepage I created to be the actual homepage. I looked through the help questions and I do not have the same settings options that I saw in the videos.
2. I have my domain name registered with google domain and I am trying to publish my webpage using that and it is not working. I followed the instructions and have waited over 48 hours.
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Hi,
Thank you for contacting us.
1. You must create a new home page first, then click on the Setting for the new page - Navigation label -select "Set us as Home page," after which you can remove the old home page. Please see this video.
2. Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it? Are the records in the project settings green? This is an indicator that the configuration was done. Can you please send us the URL of your project?
Best regards, Nelea
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Thanks for your quick reply! I saw that video and attached is a screenshot of my options. It does not have pages that show up for me to select and add to a menu. Attached is a screen shot of how it is set up in google.
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Hi Katrina,
Unfortunately, emails with attachments are not supported by our community forum. The file you included to your email was invisible to us.
Could you please click this link to attach your screenshot? https://support.brizy.io/hc/en-us/community/posts/9343563503761
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I clicked on the link and it brought me to the brizy help page with nowhere to attach my screen shots.
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Hello Katrina,
Please leave a new comment after clicking https://support.brizy.io/hc/en-us/community/posts/9343563503761. You will have the ability to attach an image when adding a comment. Please watch this video to learn how to do it. https://jmp.sh/lnAwDP8
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Oh I see now.
In the first attachment, I do not have the same options as the video in order to set a new home page. It does not list my pages for me to select. The second screen shot is what I have with how I set up my domain name. Let me know if something needs correction in order for me to be bale to publish my website with my domain name.
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Hi Katrina,
You have added the right DNS records for the domain https://www.katrinafeyintola.com/
Can you please let us know these?
- Which of your pages would you want to delete?
- Which page do you want to set as your new homepage?
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Hello,
I tried to publish but nothing shows up when I open the website. It is a blank page.
1. I would like to delete the one that says "home"
2. I would like to make the one that says "home page" the new home page.
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Hi,
1. You have the blank page because you did not Publish the page from the project. The page is saved in Draft mode. Please Publish the page, click on the Update, and after this on the Preview.
Let me know if I can help you with something else.2 . You should check on the Setting and then edit the page.
Best regards, Nelea.
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Hello Nelea,
It looks like I had to publish the pages first in order to add the pages to my menu in which now I am able to set a new home page and delete the one I didn't want. I published all of the pages but I still get a blank screen when I go to the website.
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Hello again,
I guess it just needed time to update. Everything is now working for me. Thank you for all of your help!
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