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Transfer sites from Brizy Cloud to BRizy WP

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7 comments

  • Permanently deleted user

    Hi Simon,

    Thank you for contacting us.

    Duplicating projects directly from the Cloud Dashboard is not possible right now. We are working on this functionality and it will be available in the future. At the moment you can save the layout from the Brizy cloud project and then import it into Brizy Worpress.  For more information please see this article: https://support.brizy.io/hc/en-us/articles/360041770872-How-to-duplicate-projects-

    Best regards, Nelea.

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  • Simon Richards

    I've been trying to use the save to template/use template method and in principle in works OK.

    But several times now I've saved a page as a layout in Cloud and when I try and insert it on the WordPress side I get an error asking me to retry (which I have done several times) or contact support.

    Apart from breaking the page down into sections, is there anything else I can try?
    Perhaps I need to make sure of some PHP settings on the Wordpress install?

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  • Permanently deleted user

    Hi Simon,

    You can try to disconnect from the Brizy account and then connect again -usually, this method helps.  Also, you should have the  Brizy Pro and Free updated to the latest version. If one of the versions is not updated, and the second it Is updated, then some problems may occur.

    Best regards, Nelea.

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  • Simon Richards

    Briny is fully up-to-date.

    I did try disconnecting & reconnecting, but that didn't make any difference.
    It works with smaller pages and sections, but with bigger pages it does not.
    I figured it may be something to do with the total size of the layout including images, etc.

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  • Permanently deleted user

    Hi Simon,

    If you still have this issue, I can open a private ticket and one of my colleagues will check why you can't sync the layout. Should I open the ticket?

    Best regards, Nelea.

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  • Simon Richards

    Yes please

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  • Permanently deleted user

    Hi Simon,

     We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

    Best regards, Nelea.

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