Domain Resolving

Adam Worley

• August 10, 2022 21:30

We are having an issue with a domain resolving we have cleared cache as previously advised but it still hasn't gone live. Have sent an email ticket as well but this is 10th site to do this.

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  Permanently deleted user

  • August 11, 2022 06:13

  Hi Adam,

  Thank you for contacting us.

  Could you please sent us the URL of your project ?

  Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

  Are the records in the project settings green? This is an indicator that the configuration was done correctly. If the project settings are green can you please try this? Delete your custom domain and add it again and wait for half an hour and see the SSL issue gets resolved.

  Best regards, Nelea

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