My Website not working.

Felipe Lima Macedo Coelho

• July 13, 2022 18:55

Hello,

I registered the domain sidneygabriel.com and linked the brizy.

However, when trying to login, the following page appears:

https://www.drsidneygabriel.com/?system_page_access_token=$2y$10$7EYqVeq2iVtrrPG0of1aZOmQnCQR.yEeVTOSodstu3LW04OCIjE2S  I already checked the CNAME and A record, they are all correct.

Could someone from brizy support help me?

Thanks

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  Permanently deleted user

  • July 14, 2022 08:14

  Hi,

  Thank you for contacting us.

  Can you please check if you have publish the website ? Also,  Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

  Are the records in the project settings green? This is an indicator that the configuration was done correctly.

  Regards, Nelea.

   

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  Felipe Lima Macedo Coelho

  • July 14, 2022 18:08

  Hi Nelea,

  Thanks for help.

  I did all the steps in the link you sent, but it's still not working.

  I'm sending the requested photos to see if you can help me.

  Regards, Felipe

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  Permanently deleted user

  • July 15, 2022 06:16

  Hi,

  I just checked your website and everything is working well, see please here.

  Regards, Nelea.

   

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