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Problem with Custom Domain

Napoleon Pham

Hi,

I want to run my site without www, example: domain.com

But when setting up the domain, it requires:

Host    Record        Required Data                Current Data
www    CNAME       subdomain.brizy.site       subdomain.brizy.site
@        A                 34.***.47.210                 34.***.47.210

I set it up on Cloudflare.

But when I go to my site: domain.com it redirects too much time and is forced to point to: www.domain.com

It's the reason for redirecting and showing a blank page.

How do I fix this problem?

 

Thanks

 

 

 

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Comments

11 comments

Date Votes
  • KC George

    Hi Napoleon,

    With Brizy Cloud, it is not possible to have naked domain format like https://domain.com. When you type this domain, it redirect to https://www.domain.com 

    The redirect should happen smoothly. If you are using Cloudflare DNS, please ensure that the DNS proxy is disabled for your domain records.  

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  • Napoleon Pham

    Hi George,

    Thank you for replying to me.

    Yes, I didn't enable DNS proxy on Cloudflare.

    But when I go to my site: domain.com or www.domain.com it shows a blank page.

    (I published the site on Brizy.)

    Please help me.

     

    Thanks

     

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  • KC George

    Hi Napoleon,

    Please specify your custom domain. We will take a look

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  • Napoleon Pham

    Hi George,

    Thank you for replying to me.

    I don't want public my domain here.

    Please help me create a ticket.

     

    Thanks

    0
  • KC George

    Hi Napoleon,

    Please specify your custom domain here. Your comment does not get published automatically. Every comment is moderated by us. Only when a comment is approved by us, it becomes public. When providing your custom domain, please mention that it should not be made public. We will delete your domain before approving your comment.

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  • Napoleon Pham

    Hi George,

    My domain is: ___________ 

    (please hide the domain before making the comment public)

    Set up on Cloudflare: _____________

    Please check and help me fix it.

     

    Thanks

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  • Napoleon Pham

    Hi, 

    Please help me fix this

     

    Thanks

    0
  • KC George

    Hi Napoleon,

    Your page was not published. It was in Draft Mode. We have published the page now. Please check

    0
  • Napoleon Pham

    Hi George,

    Thank you for your help.

    It worked now.

    I thought I publish it. but no.

     

    Thanks

    0
  • Joseph Karout

    I dont understand why it is NOT possible to have a naked domain?

    https://support.brizy.io/hc/en-us/community/posts/7148254743569/comments/7173587637905

    I dont like the fact it redirects to www.mydomain.com.

    Any other hosting provider, naked domains are available by default. Why cant you change your CNAME record or something on your end to make this possible?

    It is a simple default feature (not a fix or huge update) that comes with every hosting plan even bluehost (the worst of its kind).

    How can I make it show my naked domain instead of the www?

    Please advise is this very rudimentary and forcing Brizy cloud customers to use www is not the right approach to take!

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  • KC George

    Hi Joseph,

    Interestingly websites built using many cloud based builders have one thing in common; when accessing those websites using the naked domain, it redirects to its www version. Have a look at these examples.  

    Wix

    Duda

    Webflow

    I wonder too why this is a common occurrence among cloud based website builders. 

    Bluehost is a WordPress hosting provider. To publish websites using naked domains, the best option at the moment would be to develop websites using Brizy WP and host it on a WordPress host.

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