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"Redirects" feature doesn't work

Napoleon Pham

Hi,

I set up some Redirects:

/messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

But when I try to go to https://marketingtool.brizy.site/messenger-bots-for-local-businesses

the redirect didn't work. It goes back to the home page.

Please check and help me.

 

Thanks

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Comments

14 comments

Date Votes
  • Permanently deleted user

    Hi,

    Thank you for contacting us.

    Please see this article, it will help you to fix the redirects from your project in Brizy Cloud. Also, please see this video too: https://www.youtube.com/watch?v=y2cQLa7oQpY  

    Best regards, Nelea.

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  • Napoleon Pham

    Hi Nelea,

    Yes, I know that.

    As on my ticket, I set up the redirect on Settings in projects in Brizy cloud.

    /messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

    But when I try to go to https://marketingtool.brizy.site/messenger-bots-for-local-businesses

    the redirect didn't work. It goes back to the home page.

    It didn't redirect to https://marketingtool.brizy.site/groupbuys?qb-b=messenger-bots-for-local-businesses

    Please check and help me.

     

    Thanks

    0
  • KC George
    • Edited

    Hi Napoleon,

    In your example, you are attempting to redirect an existing URL to a non-existent URL which is not possible with Brizy Cloud 

    • Existing : /messenger-bots-for-local-businesses
    • Non-existent : /groupbuys?qb-b=messenger-bots-for-local-businesses

    The Redirect feature helps you to redirect a non-existent URL to an existing URL. Let's say you had a URL www.domain.com/about-us/ and this page was part of a advertisement campaign and many visitors are still looking for this link. You have changed the page slug to www.domain.com/team and you can setup a redirect like this 

    /about-us /team

     This will redirect the non-existent URL /about-us to the existing URL /team. 

     

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  • Napoleon Pham

    Hi George,

    No, that URL is an existing URL.

    I used Quickblog(https://www.quickblog.co/) with Brizy cloud.

    Please try to go to this link:  https://marketingtool.brizy.site/groupbuys?qb-b=messenger-bots-for-local-businesses

    It's available.

    As on my ticket, I set up the redirect on Settings in projects in Brizy cloud.

    /messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

    But when I try to go to https://marketingtool.brizy.site/messenger-bots-for-local-businesses

    the redirect didn't work. It goes back to the home page.

    It didn't redirect to https://marketingtool.brizy.site/groupbuys?qb-b=messenger-bots-for-local-businesses

    Please check and help me.

     

    Thanks

    0
  • Napoleon Pham

    Hi George,

    I thought that It can redirect to any link.

    On another platform, when someone visits a link on their platform, it can point to any link.

    Why did you force it to point to an only link on your platform?

    It looks strict and not flexible.

    Hard to create a blog post with Brizy cloud. 

    I need to work on another platform.

    Please update this Redirects feature because another platform can't set up this on your platform.

    Thanks

    0
  • KC George
    • Edited

    Hi Napoleon,

    As Quickblog does not have a free version, I could not test if their blog redirect would work with Brizy Cloud.

    I have attempted a redirect with ECWID. It seems to work fine with Brizy Cloud. The first URL seems to redirect to the second URL. Please check.

    1. https://melon12275170.brizy.site/abc
    2. https://melon12275170.brizy.site/#!/SAMPLE-Black-Tank/p/368148146/category=112847901

    I used this redirect command.

    /abc /#!/SAMPLE-Black-Tank/p/368148146/category=112847901

    The redirect seems to work even with URL parameters. 

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  • Napoleon Pham

    Hi George,

    Did you set up that command on ECWID? not Brizy Cloud "Redirect" setting?

    On another platform, when someone visits a link on their platform, it can point to any link.

    Thanks

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  • KC George
    • Edited

    Hi Napoleon,

    I have added ECWID embed code to a Brizy Cloud project https://melon12275170.brizy.site/

    Then added the redirect command in Brizy Cloud

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  • Napoleon Pham

    Hi George,

    I added QuickBlog embed code to Brizy Cloud project.

    I added the same redirect command in Brizy Cloud.

    /messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

    But it didn't work.

    Maybe due your Redirect setting force to go page on your platform. It's not flexible.

    On another platform, when someone visits a link on their platform, it can point to any link.

    Thanks

    0
  • KC George

    As you can see in my example above, the redirect seems to work fine with URL parameters.  

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  • Napoleon Pham

    They use: /abc /#!/SAMPLE-Black-Tank/p/368148146/category=112847901

    I used: /messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

    But they work, I didn't

     https://marketingtool.brizy.site/messenger-bots-for-local-businesses

    so Why did this happen?

    page /abc /#!/SAMPLE-Black-Tank/p/368148146/category=112847901 also doesn't available on Brizy cloud.

    Thanks

    0
  • Napoleon Pham

    When I try this:

    /messenger-bots-for-local-businesses /#!/groupbuys?qb-b=messenger-bots-for-local-businesses

    https://marketingtool.brizy.site/messenger-bots-for-local-businesses

    will redirect to https://marketingtool.brizy.site/#!/groupbuys?qb-b=messenger-bots-for-local-businesses

    Maybe something was wrong when set up

    /messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

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  • Napoleon Pham

    Hi George,

    after try /messenger-bots-for-local-businesses /#!/groupbuys?qb-b=messenger-bots-for-local-businesses

    I set up it back again /messenger-bots-for-local-businesses /groupbuys?qb-b=messenger-bots-for-local-businesses

    and stranger, it worked now.

    I don't know why?

    Maybe your system didn't save or something happened in the backend of your system.

     

    Thanks

     

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  • Permanently deleted user

    Hi,

    I'm glad that everything is working well now. 

    0

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