Site says published but does not show

Jerry Taranto

• June 12, 2022 04:45

Site www.thetalkingoyster.com says "published" on Wordpress Pages but does not show.

It also shows when I click edit w/Brizy, but will not show final in 2 different browsers.

I've tried clearing cache, uninstalling & reinstalling plug-ins, saved and resaved/refreshed b draft page I'm working on using Brizy template, but will still not show.   

Thanks in advance for any help.

JT

0

• 

  KC George

  • June 12, 2022 11:21

  Hi Jerry,

  Can you please share a screenshot of how your page looks in the Brizy editor?  

  0
• 

  Jerry Taranto

  • June 12, 2022 22:26

  Attached is a screen shot of what I see in the editor

  

  0
• 

  Jerry Taranto

  • June 13, 2022 01:27

  And this is what is shown live on the web: www.thetalkingoyster.com 

  

  0
• 

  KC George

  • June 13, 2022 05:21
  • Edited

  Hi Jerry,

  In your Hostinger account, can you try purging cache in the Cache Manager? 

  

  0
• 

  Jerry Taranto

  • June 13, 2022 07:25

  Sure! See attached...thanks 

  0
• 

  KC George

  • June 13, 2022 08:32

  Hi Jerry,

  Looked like you have attached a file to your email. Unfortunately email attachments do not show up in our Community Forum. Can you please click on https://support.brizy.io/hc/en-us/community/posts/6776743034641 and attach it again?

  0
• 

  Jerry Taranto

  • June 13, 2022 15:42

  Yes sir, done. Don't think that worked 

  0
• 

  Jerry Taranto

  • June 14, 2022 20:59

  Sir, 

  There is still no resolution and I have a nonworking website.   I have tried purging cache on both the webhost site, my computer and WordPress. 

  It does seem to be something going on with the Brizy templates since I've tried to use another one and it still will not update in Live.    

  Should I just delete and re-install Wordpress or Brizy or both? Not sure what else to do 

  0
• 

  KC George

  • June 15, 2022 06:10

  Hi Jerry,

  To help you further, we will need to see your project. 

  If you need help with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here.

  0
• 

  KC George

  • June 16, 2022 08:05
  • Edited

  Hi Jerry,

  There were two small issues.

  1. Your Brizy page was not published. It was in Draft mode. I have now published it.
  2. You had not set the specific page as your homepage. I have done it. https://jmp.sh/A50f4UB

  Please check https://thetalkingoyster.com/ now. 

  0
• 

  Jerry Taranto

  • June 16, 2022 19:39

  Thank you sir. I suspected it might be something I was overlooking. Guess it's a learning curve for me, but I'm determined to make this WP work. Many Thanks again for your help and patience with us new to this..SPAM"

  0

Please sign in to leave a comment.