SSL issue ERR_SSL_PROTOCOL_ERROR

Komlan Egoh

• May 31, 2022 05:00

My site at the URL http://www.myafricanroots.org is having a SSL issue.  ERR_SSL_PROTOCOL_ERROR

 

The full error reads:

This site can’t provide a secure connection

www.myafricanroots.org sent an invalid response.

 

• Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR

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  Permanently deleted user

  • May 31, 2022 08:03

  Hi,

  Thank you for contacting us.

  We already fixed the problem with SSL and now all is working fine . Could you please delete the browser cache and check it again.

   

  Regards, Nelea.

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  Russ Johns

  • May 31, 2022 17:19

  I'm having the same issue. 
  ERR_SSL_PROTOCOL_ERROR.  
  
  

  An error occurred during a connection to www.whatkeepsyouupatnight.net. Peer reports it experienced an internal error.

  Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
      Please contact the website owners to inform them of this problem.

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  Russ Johns

  • May 31, 2022 17:20

  Fresh browser with cleaned cache and all.  

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  Permanently deleted user

  • May 31, 2022 17:51

  Hi,

  Thank you for contacting us.

  Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it? Are the records in the project settings green? This is an indicator that the configuration was done correctly.

  Regards, Nelea.

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  Russ Johns

  • May 31, 2022 23:24

  I replied in email and have Green lights on the DNS settings 
  Is anyone available to assist? 
  I also sent my DNS settings 
  SSL is still causing errors 

  This site can’t provide a secure connection

  whatkeepsyouupatnight.net sent an invalid response.

  ERR_SSL_PROTOCOL_ERROR

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  Russ Johns

  • May 31, 2022 23:25

  It appears there is still an issue with SSL. 

  Please advise 
  
  

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  KC George

  • June 01, 2022 09:15

  Hi Russ,

  Do you still see the SSL issue? The page seems to be loading fine at my end

  

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