I can't activate the Pro licence

Hinrich Blume

• May 09, 2022 17:09

Hello,

I bought the Pro license (Freelancer) and activated it for one domain. It worked there too. Now I logged into Brizy and generated a new license key, then copied it and wanted to install it on a 2nd Wordpress site (with a different domain).

If I go to Brizy in my Wordpress dashboard and then to Settings, there are only 3 menu items:

General / Role Manager / Maintenance Mode

But there is NO !!!!! fourth menu item with license or something.

 

What should I do now? Thanks in advance, Best regards, Hinrich

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  Permanently deleted user

  • May 09, 2022 21:41

  Hello,

  Thank you for contacting us.

   Please disable the White Label option from your dashboard, then insert the license. After this, you can activate the White label again.

  Best regards, Nelea.

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  Tobias Gronbach

  • October 12, 2022 17:30

  I do have the exact same problem. Please provide help! Thank you!

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  Permanently deleted user

  • October 13, 2022 06:13
  • Edited

  Hi,

  Please see this video about how to activate and deactivate the White label option from Brizy Wordpress 

  https://www.youtube.com/watch?v=cwgtzhZG6E0

  Also, please check this links too: https://support.brizy.io/hc/en-us/sections/360008110351-White-Label 

  Please see this video about how to install Brizy PRO and activate your PRO license :  https://www.youtube.com/watch?v=cNknGr8JH6Y

  Please let me know if you have any other questions.

  Best regards, Nelea.

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  Tobias Gronbach

  • October 13, 2022 10:30

  It doesn't have any relation to the white-label feature. But nonetheless I tried it and nothing changed. There is no fourth tab, please see the first post in this thread. 

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  Permanently deleted user

  • October 13, 2022 10:46

  Hi,

  Let's keep the conversation in one post. I already answered this question in the second post. See here.

  Best regards, Nelea.

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