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Brizy Cloud website brings up the following error

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7 comments

  • Kc George

    Hi Patrick,

    Can you login to your domain control panel and check if you have two A records? https://jmp.sh/YIb7QGf

    Please delete the A Record which is not in your Brizy Cloud "Publish On Your Domain" screen

     

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  • Patrick Mccoy

    Hey KC that information is wrong. I double checked my domain registrar who is porkbun and they only show one A entry and it’s your ip.

    I would attach something but on mobile it doesn’t allow me to provide it.

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  • Patrick Mccoy

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  • Kc George

    Hi Patrick

    Please open the page in the editor and on the right hand side bottom corner, it says "Save Draft". Click on the Up Arrow and publish the page.  

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  • Patrick Mccoy

    It's already published on my end.

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  • Patrick Mccoy

    Sigh. So it magically started working. This is the second project that this SSL has had this happen. Can you explain what it happening on the backend and what is Brizy going to do to resolve this so we don't have to contact support for an SSL?

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  • Patrick Mccoy

    Apparently I solved this myself by removing the ALIAS type from the DNS. No where in Brizy documentation does it talk about that.

     

    You might want to add that for future projects. Thanks.

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