Brizy Cloud website brings up the following error

Completed

Patrick Mccoy

• April 25, 2022 20:07

This site can’t provide a secure connection

mondo-bass.com sent an invalid response.

 

• Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR

 

 

I have checked the connection to the domain name and both A record and Cname are correct with no AAA record. Please fix this it's been two days..

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  K C George

  • April 26, 2022 08:18

  Hi Patrick,

  Can you login to your domain control panel and check if you have two A records? https://jmp.sh/YIb7QGf

  Please delete the A Record which is not in your Brizy Cloud "Publish On Your Domain" screen

  

   

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  Patrick Mccoy

  • April 26, 2022 11:17

  Hey KC that information is wrong. I double checked my domain registrar who is porkbun and they only show one A entry and it’s your ip.

  I would attach something but on mobile it doesn’t allow me to provide it.

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  Patrick Mccoy

  • April 26, 2022 12:20

  

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  K C George

  • April 26, 2022 12:26

  Hi Patrick

  Please open the page in the editor and on the right hand side bottom corner, it says "Save Draft". Click on the Up Arrow and publish the page.  

  

  

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  Patrick Mccoy

  • April 26, 2022 13:13

  It's already published on my end.

  

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  Patrick Mccoy

  • April 26, 2022 14:02

  Sigh. So it magically started working. This is the second project that this SSL has had this happen. Can you explain what it happening on the backend and what is Brizy going to do to resolve this so we don't have to contact support for an SSL?

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  Patrick Mccoy

  • April 26, 2022 14:24

  Apparently I solved this myself by removing the ALIAS type from the DNS. No where in Brizy documentation does it talk about that.

   

  You might want to add that for future projects. Thanks.

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