SSL Problem

Robert Mcclung

• March 22, 2022 14:05

Is there a problem with my account that SSL verification takes longer than 48 hours and still hasn't been completed?

QAAD.NET

I want to move more sites over to Cloud, but having to reach out for the SSL verification is concerning.

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  Permanently deleted user

  • March 22, 2022 14:40

  Hi Robert,

  Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

  Best regards, Nelea.

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  Robert Mcclung

  • March 22, 2022 14:48

  Yes, I set it up to these instructions.

   

  

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  Permanently deleted user

  • March 22, 2022 16:28
  • Edited

  Hi Robert,

  We already fixed the problem with SSL and now all is working fine, see here. Could you please delete the browser cache and check it again?

  Best regards, Nelea.

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  Robert Mcclung

  • March 22, 2022 16:50

  I have confirmed that this site is now SSL verified.  In the future will other sites auto verify or do I need to open a ticket individually?  Thank you.

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  Doina P

  • March 22, 2022 18:44

  Hi Robert,

  Thank you for your message!

  If in the future you encounter the same problem again - write to us. Hope this makes everything clear!

  Kind regards,

  Doina

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