SSL Certificate not working

Alain Dorcelus

• February 20, 2022 02:01

Hello, 

It's been over 24 hours since I publish a website and the SSL Certificate is still not available.

Here is the domain to the site. 

http://www.chrystelha.com/

Thanks

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  Permanently deleted user

  • February 20, 2022 20:36

  Hi Alain,

  Thank you for contacting us.

  Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

  Best regards, Nelea.

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  Alain Dorcelus

  • February 21, 2022 00:08

  https://d.pr/i/z2EdiY 

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  Permanently deleted user

  • February 21, 2022 09:04

  Hi Alain,

  We already fixed the problem with SSL and now all is working fine, see here.  Could you please delete the browser cache and check it again?

  Best regards, Nelea.

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