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5 comments

  • Permanently deleted user

    Hi,

    Thank you for contacting us.

    Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

    Best regards, Nelea.

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  • Prabesh Regmi

    Thanks Nelea

    I did indeed follow the instructions. Please find the screenshot attached and let me know if you need anything further.

     

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  • Permanently deleted user

    Hi,

    We have checked your account and I found that the A record isn’t set up correctly as it is marked with red. See here. Could you please, check this article and follow all these steps to set up the A record? 

    Best regards, Nelea.

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  • Prabesh Regmi

    Great, thanks. Just made the change. Will give it some time to propagate. Best, Prabesh

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  • Prabesh Regmi

    Worked, thanks so much! You're the best! On Mon, Feb 21, 2022 at 9:58 AM Prabesh wrote: Great, thanks. Just made the change. Will give it some time to propagate. Best, Prabesh

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