Black text in posts

Alexander S

• January 28, 2022 17:26

Hi! I see black text instead of colored template, made in brizy builder.

Text is showing by posts element. It was ok last month.

My current versions are:

Wordpress 5.9

Brizy 2.3.28

Brizy pro 2.3.21

I saw the same issue in the community 11 days ago, but I can't downgrade to brizy pro 2.3.19 - I don't have that link in my account.

In the same time, I have issue with facebook element, explained in that post.

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  Denis B

  • January 28, 2022 18:08

  Hi Alexander,
  
  Thank you for your message.

  Please, clear browser cache and check your website (also check in incognito view). Let me know if website looks different in incognito view (or in other browser)

  Best regards,
  Denis.

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  Alexander S

  • January 28, 2022 22:03

  Thank for your answer. I've checked it after clearing cache, in different browsers, in incognito too, on different computers - the same issue. But I solved the facebook problem.

  In Posts element:

  #Post Excerpt works fine

  #Post Content is showing black text

   

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  Denis B

  • January 31, 2022 16:06

  Hi Alexander,

  Sorry for late reply, support is limited on weekends.

  I created private ticket for you, you should receive email notification regarding this. In reply to this ticket, please, provide us link to your website, admin access to WP dashboard and FTP credentials, we'll check the problem from your dashboard.

  Regards,
  Denis,

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  Alexander S

  • February 20, 2022 17:41

  Thanks for creating the ticket, I couldn't give access to the website because of security issues.

  Last three weeks I've been checking this problem and I solved it:

  I used #Post Content hashtag in Archive template, and that cause the error.

  Then I replaced it with Content object via global block made in Single template (because I need showing full content in my feeds). It works perfect with the last versions of Brizy.

  Thank you for your work, I still believe in your product!

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  Permanently deleted user

  • February 20, 2022 20:39

  Hi Alexander,

  We are happy that you found the solution and thank you for sharing this with us. If you have any other questions, please feel free to ask! 

  Best regards, Nelea.

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