Pop ups still load in background after deleted from page, cache not the problem

John Byrne

• January 19, 2022 22:26

Hello,

I have a similar issue to this person here -

https://support.brizy.io/hc/en-us/community/posts/360061111712-Opening-a-pop-up-on-Brizy-site-opens-several-pop-ups

After moving CDN from cloudflare to quic, I had to bug test, only to find that pop ups I had deleted from pages (homepage being the obvious) were still being loaded up in the background. I wouldn't have known only for GTmetrix pointed it out.

I have purged and flushed ALL caches many times, new DNS, deactivated CF, everything is updated and theme is themebuilder. Host is DO, on litespeed centos 7. Brizy Pro.

Is there a fix? I don't have the option to open a ticket that I can see, so please advise.

John

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  Alex

  • January 20, 2022 09:38

  Hi John,

  Are these popups deleted from the site or did you simply delete the condition so that they do not appear on the homepage?

  have you tried to clean the database with a plugin like: WP-Optimize?

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  John Byrne

  • January 20, 2022 14:41

  Yes I've fixed it, the new thread went to moderation and I could not edit / delete it.

  What I found was a very small transparent lottie was also linked to a pop up, it must have been done by accident and I thought I had removed all the pop ups. 

  Thank you for the reply Alex.

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