Opening a pop-up on Brizy site opens several pop-ups

Matthias Tonitz

• April 10, 2020 11:07

Hi there!

On our Brizy installation (latest version + pro) we have a pop-up in a header bar. It was recently updated and the older version was overwritten; there is now only one pop-up selectable in the builder.

However, when clicking the pop-up link in a private browser tab, it opens 3 instances of the pop-up. One is the current version, the 2nd one is the old deleted version, and the 3rd window is again the current one.

Anyone else experiencing this? 

The website is: www.impact-media.be. The pop-up opens in the top right ("Get your quote"), but don't scroll, since scrolling loads another pop-up.

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  Alex

  • April 10, 2020 14:17

  Hi,

  do you have any cache plugin? Try to disable all your external plugins and check again. It's a strange issue, but it looks like a cache issue.

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  Matthias Tonitz

  • April 11, 2020 09:13

  Hi Alex, 

  We run Autooptimize (Cache Plugin), but even when disabled, multiple pop-ups spawn.

  Any other pointers?

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  Alex

  • April 13, 2020 12:19

  Hi,

  I have created a ticket for you so please send the login details there and we will check this on the dashboard. Thanks.

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