Does exporting HTML Files work properly?
https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML
Hello, I created a few projects, some gave errors, some did not.
1 - The problem is this: I create the project, without publishing it in the custom domain or sub domain, I choose the html export option directly and the file downloads.
The site is not visible because the downloaded file does not contain index.html and some files
2- I want to publish some projects on my own hosting. Do I need to publish the project as a custom domain or subdomain via brizy.cloud for this? Or can I create a project directly and use the html export option?
3- I am publishing the project as a sub domain over brizy.cloud, but it is not published. How many hours does this take?
4- If we delete the project from brizy.cloud after publishing, downloading and uploading it to our own server, will it continue to work?
5- I am trying to publish the project with subdomain but it is not published. Is this a problem with my account?
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Hi,
Thank you for contacting us.
Yes, the HTML exporting option is working well now.
1. It is recommended to publish the site then export it. The site will not work properly if you don't publish it.
2. If the project is on your own hosting, you can export it without publishing it.
3. It takes up to 48 hours for these changes to propagate across the internet if you publish a custom domain. If you publish a subdomain it should be instantly.
4. Yes, it will work.
5. Please make sure that we have followed all the steps from this article. If still doesn't work, please send the URL of your project and we will check it.
Best regards, Nelea.
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Thanks for your answer.
1- I've been trying for more than 48 hours, none of my projects are published.
2- I export, but the index.html file and a few files are not exported.
3- No subdomains are published in any project. I've been waiting for 48 hours, it's still not published. (brizysite)
5- All my projects also have the problem. I'm creating a new one, still have the problem.
https://www.brizy.cloud/projects/8157893/editor/page/581011
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Hi,
We just checked your project and they were saved in Draft mode. You should Publish first the project from here. We have published your first project, here you can see the difference between a published project and an unpublished one. Now everything will work just fine. Let me know if you have any additional questions.
Best regards, Nelea.
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Thank you so much. Fixed.
Can I ask you 1 more questions?
1- When my Brizy pro subscription is canceled, the html css I downloaded and uploaded to my server works, right?0 -
Hi,
If you need to check your Brizy Pro subscription, please login into our Brizy account -> Dashboard.
Regarding the second question, we can not check how things work on our server, we can help you only with different issues related to our builder.
Best regards, Nelea.
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I know what you're saying, but what I really want to ask is: Will the html files I created with brizy, which I uploaded to my own server, continue to work after the agency subscription ends?
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HI,
Yes, your site will work after the subscription ends.
Best regards, Nelea.
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