Server Sync Setup with Cloudways
I just purchased the Pro Lifetime package and have an initial version of my site created in Brizy Studio through you online dashboard. I have SFTP access via CyberDuck configured and have access to the root of my WP install on Cloudways. The Server Sync help article really isn't very clear and doesn't explain what directory to drop the various files into. It also only assumes the use of cPanel which is not the server admin used by Cloudways. The .htaccess file configuration on Cloudways doesn't look like the example provided in the article either.
Not sure what else I should include here or if this should be handled via a direct support ticket (couldn't find where to submit one of those either). Help appreciated!
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Hello Joseph,
Thank you for your message!
Regarding what you have said, Brizy project can be uploaded in the root of the server (www.domain.com) or into a folder created in the root (www.domain.com/brizy). The folder can be uploaded via cpanel/ftp/sftp channel. How the htaccess file looks like on Cloudways? Hope to hear from you soon!
Best regards,
Doina
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Thanks Doina. That's exactly what I needed to know regarding file placement location. I intend to use something like WP Hide later to disguise/hide that this is a WordPress site and anything other than required public directories. Is it an option to place create a "brizy" folder/directory under the /public_html directory ? It would make it simpler later to do the hiding stuff mentioned above.
As for the the .htaccess file, here's what mine looks like right now...
# BEGIN WordPress
# The directives (lines) between "BEGIN WordPress" and "END WordPress" are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
# MalCare WAF
<Files ".user.ini">
<IfModule mod_authz_core.c>
Require all denied
</IfModule>
<IfModule !mod_authz_core.c>
Order deny,allow
Deny from all
</IfModule>
</Files>
# END MalCare WAFLet me know how to proceed, thx!
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It's been 2-days. Can someone please help or create a support ticket? Thanks
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This is now at 3-days and very disappointing. I am attempting to implement one of the most fundamental offerings of Brizy by syncing to a self-hosted server. I'm hoping the delay is due to an influx of last-minute lifetime customers coming on board before the deal expires today. I'd greatly appreciate a response or the creation of an actual customer service ticket to get this resolved! 🙏
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Hello Joseph,
My name is Natalia, Brizy support lead.
Apologies for this late reply, Doina forwarded this post to me, but somehow I've missed it, with the latest price campaign on our website. Apologizes again.
Regarding your issue - it is not possible to upload the project directly to your WordPress site, in the root of your server on which you already have the WordPress website. It will not work in this way. You need to create a folder in this case, to save the project. Answering to your question - ''Is it an option to place create a "brizy" folder/directory under the /public_html directory ?'' - Yes, absolutely. Create a folder "brizy" and then upload the sync package, according to our instructions.
Let me know if you have any other questions.
Regards, Natalia
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I have uploaded the sync app to /public_html/brizy. The only thing that remains is confirmation on what the .htaccess file needs to look like as my host (cloudways) does not use the cPanel interface (see .htaccess contents above). Separately, I have provided SFTP and Admin login credentials as a reply to the private support ticket you created. Thx!
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