Brizy pages are blank

Monash Unny

• July 06, 2021 08:55

I have multiple projects published on brizy. When i try to open them i am getting a blank white page. Attaching screenshot for reference. Opening the editor and just pressing update solves the problem for a while, but happens again after sometime. 
Please let me know a fix immediately, as there are multiple client projects at stake. 

0

• 

  Natalia Chitoroaga

  • July 06, 2021 09:05

  Hello Monash,

  I'm really sorry for this inconvenience with the builder. It is a bug right now on which the team is already working on. It will take a couple of hours, as a temporary solution, please check the project in editor mode and click the "Update" button. Also, clear the browser cache. 

  I will come back with a short notification when the fix is released. 

   

  Thank you and many apologize again.

  Regards, Natalia

  0
• 

  Natalia Chitoroaga

  • July 06, 2021 10:51

  UPDATE:  This issue has been fixed for all users. We just released a new builder version with the final fix.

   

  Apologizes again for all inconveniences we caused. 

  Regards, Natalia 

   

  0
• 

  Monash Unny

  • July 06, 2021 13:01

  Thank you. 

   

  0
• 

  Mitchell Crowder

  • October 06, 2021 22:04

  I just updated my Brizy Pro and am still receiving this issue. https://patientadvocacysolutions.com/contact/. It is an issue when you click submit on the form.

   

  0
• 

  Permanently deleted user

  • October 07, 2021 07:12

  Hi Mitchell,

  I have already answered to your question in this post.

  Best regards, Nelea.

  0

Please sign in to leave a comment.