AI Tokens – Balance Wiped After a Single Prompt
Hi Brizy Team,
I am writing to request a manual reset of my AI token balance.
My token balance was completely drained after submitting just a single prompt in Brizy Cloud. To make matters worse, the generation I received was entirely incorrect/unhelpful, meaning my entire balance was consumed on a failed result.
Thank you.
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Hello there
As mentioned in our previous response here, we released Brizy AI 2.0 before the LLM credit purchase feature was fully available. This was our oversight, and we sincerely apologize for the inconvenience. LLM credits are required for the AI 2.0 chatbot to operate fully, and we’re currently working on completing the credit system so that users can purchase and manage their credits directly from their Brizy account.
Until this feature is available, the AI 2.0 chatbot will not be fully operational. We appreciate your patience and understanding while we complete this final part of the system and work toward delivering the full AI 2.0 experience.
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