Skip to main content

Plug-in making website too slow

Mahmoud Hanafy

Hi I was working normally then suddenly from like three days ago the Word-press plugin is making the website too slow , when I edit any page it takes forever to save and some times it's just keep giving me the loading sign on the save button for hours so I just have to reload the page and lose all my work and that also applied in like inserting image and choosing it from media library.
that also affect the WP admin panel
only for few random times it feels like working normally but it's like five minutes every like an hour he only work around that work sometimes is that I save the page layout and reload then import the whole layout in the page and save it in this small window of time.
the only way the website is working and loading normally is by deactivating Brizy and Brizy Pro plugins.
Sorry for the long description but you halve no idea how irritating this is.
Thanks.

0

Comments

5 comments

Date Votes
  • Ariel H.

    Hi Mahmoud,

    To help us investigate this further, could you please provide temporary access to your WordPress admin dashboard? This will allow us to take a closer look at your setup and identify the cause of the issue. 

    Kindly send the following details to communitysupport@brizy.io:

    We’ll review it as soon as we receive the access.

    Best regards,  
    Ariel H.

    0
  • Mahmoud Hanafy

    Hi Ariel
    thanks for response,
    I just sent the required details to your support email from my work email

    0
  • Ariel H.

    Hi Mahmoud, it looks like the site credentials you provided aren’t working. Could you please review them and resend the correct login details so we can access the site and investigate the issue? 

    0
  • Mahmoud Hanafy

    Hello again Ariel,
    sorry for the delay but I just received you replay notification,
    I sent you the updated details

    0
  • Ariel H.

    Hi Mahmoud,

    Thank you for your patience.

    We set Wordfence to Learning Mode, and we've noticed some improvement in the site's performance.

    Learning Mode allows Wordfence to recognize activity from Brizy and other plugins and prevent some requests from being unnecessarily blocked. It should automatically switch back to Protected Mode in a couple of days.

    Please continue working on the site and let us know if you still experience any slowdowns.

    Best regards,
    Ariel H.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

Ask a Question