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Problems with Megamenu

Comments

3 comments

  • Ariel H.

    Hi,

    I’m sorry you’re experiencing this issue. It is likely caused by a plugin conflict.

    Could you please temporarily disable all plugins except Brizy and Brizy Pro, then check whether you can still replicate the issue? This will help us identify whether another plugin is interfering with the mega menu editor.

    Please let us know the result.

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  • Infofuturo García García

    I have deactivated all the plugins as instructed, but the error persists. I assume this stems from one of the recent updates; could you please look into it and release an update with the fix? Thanks.

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  • Ariel H.

    Hi David,

    Could you please provide temporary administrator access to your WordPress dashboard so we can take a closer look at the issue?

    Kindly send the following details to communitysupport@brizy.io:

    Community post link: https://support.brizy.io/hc/en-us/community/posts/37980288498322
    WordPress Admin URL:  
    Username:  
    Password:  

    We’ll be glad to assist as soon as we have access.

    Best regards,  
    Ariel H.

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