Fatal script error

Mark Trois

• June 28, 2026 12:40

I cannot verify my account via Email. It comes up with: An internal error happened in the script, please contact webmaster for details....

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  Ariel H.

  • June 29, 2026 01:32

  Hi Mark,

  Thank you for reaching out.

  A fatal error usually means that something on the website is preventing WordPress from completing the request. This is often caused by a plugin or theme conflict, missing files, or a server-related issue.

  To investigate and fix this, we'll need temporary access to your WordPress admin dashboard as well as your cPanel or hosting control panel.

  Please send the following details to communitysupport@brizy.io:

  - Community post link: https://support.brizy.io/hc/en-us/community/posts/36773881134226
  - WordPress Admin URL:
  - Username:
  - Password:

  - cPanel/Hosting Panel URL:
  - Username:
  - Password:

  Once we have access, we'll investigate the issue and do our best to resolve it as quickly as possible.

  Kind regards,
  Ariel H.

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  Ariel H.

  • June 30, 2026 15:33

  Hi Mark,

  Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

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