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My Mobile Hamburger Menu is not appearing.

Lawrence Benally

I just checked my website on my phone and the mobile hamburger menu isn't there! Not sure what's going on, but I need to fix it fast!

How do I fix it? Can someone take a look? I'll have eyes on my site this weekend and really need the Hamburger to operate. 

Beyond that, I had an issue with my rollover images on my homepage last month. Was told to change a setting in Cloudflare and it still doesn't work. The images on my homepage should change to another image after hovering over them but they are static.

Side note: I love ya'll and have been with you for years, but, these bugs are frustrating. I juggle a lot and I really don't like opening up my website to see another problem that needs to be addressed *sigh*

Thank you!!!
 

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  • Ariel H.

    Hi Lawrence,

    Thank you for reaching out, and my apologies for the frustration.

    For the missing mobile hamburger menu, this is often caused by caching or optimization settings interfering with the menu styles/scripts. As a quick first step, please try temporarily disabling any cache/optimization plugin, especially options like CSS Minify, CSS Combine, JS Combine, or Delay JS. After that, purge all cache and check the site again on your phone.

    Regarding the homepage rollover images, could you please share a few more details so we can better understand the issue?

    1. Which images/sections on the homepage should change on hover?
    2. What should each image change into when hovered?

    If possible, please also send screenshots showing the affected homepage images and, if available, an example of how they should look after hover. 

    Since this is urgent, please send us temporary WordPress admin access so we can inspect both issues directly.

    Kindly send the following details to communitysupport@brizy.io:

    We’ll be glad to take a closer look as soon as we have access.

    Best regards,
    Ariel H.

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