This page needs a refresh.

Jose Olivas

• June 03, 2026 17:37

I have a page that will not let me save edits. I get:

This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

When I do a refresh the same thing happens.  Same site that is telling me a non existent user has files open.

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  Ariel H.

  • June 04, 2026 08:35

  Hi Jose,

  To help us investigate this further, could you please provide temporary access to your WordPress admin dashboard? This will allow us to take a closer look at your setup and identify the cause of the issue.

  Kindly send the following details to communitysupport@brizy.io:

  Community Post: https://support.brizy.io/hc/en-us/community/posts/36114807419154
  WordPress Admin URL:
  Username:
  Password:

  Please also provide the username or email address of the non-existent user. In the meantime, could you check whether the issue occurs in incognito mode or when using another browser?

  We’ll review it as soon as we receive the access.

  Best regards,
  Ariel H.

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  Jose Olivas

  • June 04, 2026 16:26

  The issue, I found, was embedding a javascript provided by Zoho for a newletter signup campaign. The system flagged it and would not let me put it in the system. When I tried to use HTML Insert plugin I received a straightup blocked page. So this wasn't anything to do with Brizy. Thanks for the attention. 

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