Brizy Pop Ups Stopped Working After Update

Michael Vignola

• January 16, 2021 03:46

Hello,

Brizy Pop Ups, a subscribe pop up connected to Mailchimp and a cookie pop up stopped appearing/working after Updating to Brizy 2.2.6 and Brizy Pro 2.2.2. This occurs after every update resulting in losing potential subscribers. Disabling all other plugins, deleting and recreating the Pop Ups, purging cache has not worked at this point. Please help!

Thanks so much

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  Sandra Prunici

  • January 18, 2021 12:23

  Hi Michael,

  I already send a reply to this problem here but I will also inform you here regarding this. We could reproduce this problem with the external pop-ups and our team are already working to solve it as soon as possible. I'm sorry for this inconvenience! When we will receive a notification from them, I will inform you here too.

  Thank you for your understanding and patience!

  Best regards,
  Sandra

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  Michael Vignola

  • January 26, 2021 21:04

  Hi Sandra,

  We're just following up with the status of this fix. Thank you

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  Sandra Prunici

  • January 29, 2021 11:52

  Hi,

  We already solved this inconvenience and we plan to release it on one of the future updates. We prepare to release a new update in the next week. We need to make some tests before launching it and therefore we need a bit more time for it. 

  Thanks!

  Best regards,
  Sandra

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