Please Refund

James Julius Devereux

• December 06, 2020 03:45

Hello,

I started building my Brizy.cloud project on one email address and then I upgraded to PRO using a different email address. Now I can't continue working on the project from the old email address because my new account has no projects. 

I believe you need to work on your UI/UX here because the flow was confusing - I was already logged into the first account when I upgraded. I didn't realize I'd entered a different email address.

To be clear, I still want to keep using your service but I want to upgrade on the old email address not the new one. Therefore please refund my pro subscription for the email address devereuxjj@gmail.com

I am going to then upgrade from my old email (freewaytofluency@gmail.com)

Thank you.

Best wishes,

James

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  Sandra Prunici

  • December 07, 2020 16:19

  Hi James,

  Thank you for the message. I already send you a response to this request in this post. Could you please check it and continue the discussion there?

  Thanks!

  Best regards,
  Sandra

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