Leads are not showing in Hubspot

Vasudevan Thrikkazhipuram

• November 27, 2020 19:00

Hi,

 

I've connected the lead gen form to our Hubspot account, but leads are not showing in our Hubspot account. however, the list created during the set-up is showing.

Please help asap

Vasudevan

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  Sandra Prunici

  • November 30, 2020 09:33

  Hi,

  Could you please check if you followed all these steps to connect the Brizy form with the Hubspot account? On what project did you receive this problem? Could you send us the URL link? If you don't want to make it public, let us know and we will delete it before approving. Do you receive this problem only on a single form or in all forms?

  Thanks!

  Best regards,
  Sandra

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  Vasudevan Thrikkazhipuram

  • November 30, 2020 11:48
  • Edited

  The problem got sorted out after making the pop-up a global entity. Found it a little weird!  

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  Sandra Prunici

  • December 01, 2020 08:49

  Hi,

  Ok, thank you for updating us regarding this problem.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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