Web site crash this is the second time and this happened to me on another domain name today. It does not make sense

Gerard SAIZONOU

• November 11, 2020 17:33

Fatal error: Uncaught Error: Class 'Brizy_Shortcode_AbstractShortcode' not found in /home/wesmontfortainse/public_html/wp-content/plugins/brizy-pro/shortcode/post-navigation.php:3 Stack trace: #0 /home/wesmontfortainse/public_html/wp-content/plugins/brizy-pro/autoload.php(36): include_once() #1 [internal function]: brizy_pro_autoload('BrizyPro_Shortc...') #2 /home/wesmontfortainse/public_html/wp-content/plugins/brizy-pro/main.php(80): spl_autoload_call('BrizyPro_Shortc...') #3 /home/wesmontfortainse/public_html/wp-includes/class-wp-hook.php(287): BrizyPro_Main->loadShortcodes('') #4 /home/wesmontfortainse/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /home/wesmontfortainse/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /home/wesmontfortainse/public_html/wp-settings.php(546): do_action('init') #7 /home/wesmontfortainse/public_html/wp-config.php(99): require_once('/home/wesmontfo...') #8 /home/wesmontfortainse/public_html/wp-load.php(37): require_once('/home/we in /home/wesmontfortainse/public_html/wp-content/plugins/brizy-pro/shortcode/post-navigation.php on line 3

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  Sandra Prunici

  • November 12, 2020 11:16

  Hi,

  Yes, we know about this issue and we already fixed it in the last Brizy Free update. Could you please update the Brizy Free plugin to our last version 2.1.3? Also, please check if you have the last Brizy Pro version 2.1.1.
  If you can't update plugins through wp-admin, could you please try using the FTP or Cpanel?

  Thanks!

  Best regards,
  Sandra

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  Gerard SAIZONOU

  • November 14, 2020 06:14

  Good day Sandra

   

  I had the problem after updating to  2.1.3  free

  and had upgrade the pro version to 2.1.1 pro

  Just take a look on the date I purcahsed the pro and you will see. 

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  Sandra Prunici

  • November 16, 2020 13:34

  Hi,

  Recently we release new updates for Brizy Free and Brizy pro. Could you please update plugins to the latest updates? Now we have the 2.1.5 versions for Brizy Free and the 2.1.3 version for Brizy Pro. 
  Could you please check if you still receive this error? Or could you please confirm that all starts to work fine?

  Thanks!

  Best regards,
  Sandra

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  Gerard SAIZONOU

  • November 17, 2020 06:44
  • Edited

  Sure I have the latest up dates. I have both free and paid.

  

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  Sandra Prunici

  • November 17, 2020 15:37

  Hi Gerard,

  I see here that you said you started using another plugin. Could I help you with something else?

  Best regards,
  Sandra

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