Brizy pop up form connected to mailchimp and recapchta

Michael Vignola

• October 06, 2020 00:25

Hi :)

We have a subscribe pop up on our site connected to Mailchimp. It's been working great, but when I also connected recaptcha it stopped working. I tested and received the "your email was sent successfully" message but it never went through. Is this because you're not able to connect both? Thanks so much

Also, we do have the latest versions of Brizy and Brizy Pro :)

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  Sandra Prunici

  • October 06, 2020 12:51

  Hi,

  At the moment, Brizy works with ReCaptcha v2 Invisible badge, could you please check if you used it too. In this article, you can find all steps and some recommendations to connect the ReCaptcha with your form. See here https://support.brizy.io/hc/en-us/articles/360043630952-reCAPTCHA.

  Thanks!

  Best regards,
  Sandra

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  Michael Vignola

  • October 06, 2020 19:24

  Hi Sandra,

  Yes, I did set it up correctly, I just wanted to make sure that both Mailchimp and ReCaptcha can be connected without interference. I'll try connecting and testing the form again. Thanks so much

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  Sandra Prunici

  • October 07, 2020 10:15

  Hi,

  Yes, they should work together without any problem. If you will encounter some problem, please let us know.

  Thanks!

  Best regards,
  Sandra 

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