"Something Went Wrong" Error

Christopher Mooney

• July 31, 2020 16:17

I get the below error when I try to edit a WordPress page or post with Brizy. I have been able to temporarily work around the error by restoring my website to a previous backup. However, the error comes back after a short while. Restoring to a backup is not a permanent, nor a desirable, solution. Please let me know how I can resolve this error. My website is https://regionsolar.co.

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  Natalia Chitoroaga

  • August 01, 2020 09:45

  Hello Christopher,

  Natalia here, Brizy team. 

  I've created a private ticket with this request. I will need the wp credentials to inspect and fix the code.

   

  Thanks!

  Natalia

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  Kate Irwin

  • August 29, 2020 12:10

  I am having the same issue, can you please share the solution?

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  Sandra Prunici

  • September 01, 2020 10:44

  Hi, Kate,

  Could you please check if you have the latest update for Brizy Free (2.0.7) and Brizy Pro (2.0.4)? If you don't have them, could you please update them and check again if you receive this problem?

  Thanks!

  Best regards,
  Sandra

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  Burton Morris

  • January 12, 2021 19:07
  • Edited

  Hi,

  I have a lifetime Brizy Pro license and am having the same problem. Could you please help me resolve it?

  Thank you.
  
  -Burton
  

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  Sandra Prunici

  • January 13, 2021 13:21

  Hi Burton,

  Could you please check if you have the latest updates for Brizy Free 2.2.5 and Brizy Pro 2.2.1? We will create a private ticket but we want to make sure that you have the latest updates and this problem isn't caused by this cause.

  Best regards,
  Sandra

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  Burton Morris

  • January 13, 2021 16:33

  Hi Sandra,

  Yep, I have updated both plugins.

  -Burton

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  Sandra Prunici

  • January 14, 2021 11:24

  Hi,

  Thank you for reporting this!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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  Jaka Kosten

  • May 22, 2021 18:32

  Hello,

  I have the same error. It just says "Something went wrong". Can somebody help please?

  Thanks,

  Jaka

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  Sandra Prunici

  • May 24, 2021 17:09

  Hi,

  We already send you a message in the previous post. See here. Could we please continue the discussion there?

  Best regards,
  Sandra

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