Something went wrong

Completed

J O

• October 21, 2020 14:03

Suddenly started getting this error whenever I try to edit any of my website's pages, everything was working on a day but on the next day, without me doing anything, Brizy simply stopped working.

I think any plugin update made it stop working since it's the only thing that changed, but I tried to deactivate all plugins and I still get the same error on every single page, even if I try creating a new one and editing it with Brizy.

Any suggestions? I'm using the Brizy free Wordpress editor.

0

• 

  Sandra Prunici

  • October 21, 2020 15:29

  Hi,

  Do you have the latest update for Brizy Free 2.0.14? Could you send us a screenshot with the error you encounter? What theme do you use? Could you try to activate temporary a WP default theme?

  Thanks!

  Best regards,
  Sandra

  0
• 

  J O

  • October 21, 2020 15:41

  Hi Sandra,

  Thanks for your response.

  Yes, all plugins, Wordpress and themes are updated, I tried to deactivate all the plugins except Brizy and use the WP default theme but I still get the same error when I try to edit my pages with Brizy.

  I worked on my website last week and edited all of it without any problem, left it for a week without changing any plugin or doing any alterations and when I tried to edit it today, I get this message on all the pages:

  

   

  -1
• 

  Sandra Prunici

  • October 22, 2020 07:47
  • Edited

  Hi J O,

  Thank you for all these details. I created a private ticket on this request, could you please send us in that private ticket the WP credentials to this site? We want to check it and find a solution. You have to be informed about this private ticket on your email.

  Thanks!

  Best regards,
  Sandra

  0
• 

  Natalia Chitoroaga

  • October 26, 2020 15:08

  This is WordFence issue.

   

  403 Forbidden. A potentially unsafe operation has been detected in your request to this site.

  https://www.wordfence.com/help/blocking/troubleshooting/#:~:text=403%20Forbidden.,the%20request%20that%20was%20blocked.

   

   

   

   

  The fix must be provided by the hosting company.

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• 

  Jaka Kosten

  • May 22, 2021 18:28

  Hello,

  I have the same problem as all of them. I just says "Something went wrong".

  Can anybody help me?

  Thanks,

  Jaka

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• 

  Permanently deleted user

  • May 24, 2021 17:02

  Hi,

  Thank you for your message.

  Could you please tell us where do you have this issue in Brizy WordPress or Brizy Cloud ? If it is Brizy Cloud please send the link to your website so we can see the issue. Have you encounter this problem in WordPress? Please make sure that you have the latest versions for Brizy Free 2.2.16 and Brizy  Pro 2.2.11.  Also, could you please clear the cache .

   

  Bestregards,

  Nelea

   

  0
• 

  Jaka Kosten

  • May 24, 2021 17:32
  • Edited

  Hello.

  I have problems on all my sites in Brizy Wordpress and I have the latest Brizy Free downloaded. Link to my website is: test-webshop-domain.ga. I will clear the cache. But now there is no Brizy plugin installed and it says that I can't install Brizy again, because the folder already exists.

  Thanks,
  Jaka

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  Permanently deleted user

  • May 25, 2021 10:25

  Hi Jaka,

  I have created a private ticket for you so please send your login details there and we will look into it. 

  Best regards,

  Nelea

  0
• 

  Monica Lee

  • May 26, 2021 18:23
  • Edited

  Hello,

  I have Brizy Pro and I too have just started receiving this error message.

  Has there been a resolution as of yet?

  I saw it mentioned in a prior post that it may have been a Wordfence issue. However, I deactivated Wordfence and the problem remains.

   

  

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  Permanently deleted user

  • May 27, 2021 14:21

  Hello Monica,

  I have created a private ticket for you so please send your login details there and we will look into it. 

  Best regards,

  Nelea

  0

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