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Serkan Kaya

• March 26, 2020 13:13

I have been getting this error when I try to enter the website I edit via server sync.

Anyone having any idea?

Thanks in advance

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  Serkan Kaya

  • March 26, 2020 14:01

  Time to time the error changes to:

  {"error":{"zip":["Zip was not downloaded","Invalid zip"]}}

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  Alex

  • March 27, 2020 11:27

  Hi,

  this should be inspected. I have created a ticket for you so please send your FTP credentials there and we will look into it. Thanks.

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  Piotr Dominik

  • April 03, 2020 13:37

  I have got the same situation....

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  Alex

  • April 03, 2020 13:56

  Hi Piotr,

  do you have the same error message? 

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  Piotr Dominik

  • April 03, 2020 14:00

  I had, taken five minutes and went away. So solved.

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  Thomas Skavhellen

  • April 17, 2020 10:26

  I also get the same message today. New pages I created are nos moving over.

   

  {"error":{"zip":["Zip was not downloaded","Invalid zip"]}}

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  Alex

  • April 17, 2020 13:42

  Hi Thomas,

  I have created a ticket for you so please send your FTP credentials there and we will look into it. Thanks.

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  Stephanie Chastain

  • December 16, 2020 02:42

  I am also receiving the same message on a page I just reuploaded. 

  {"error":{"zip":["Zip was not downloaded","Invalid zip"]}}

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  Alex

  • December 16, 2020 23:17

  Hi,

  This message usually appears when you have made some changes to the .htaccess file after uploading the Brizy files: changed the www redirect option or enabled the SSL certificate.
  All of these changes must be completed before uploading Brizy files to the server.

  
  So, if you enabled SSL or www redirect, you need to remove all Brizy files and repeat the SYNC procedure.

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  Stephanie Chastain

  • December 17, 2020 02:27

  Hi Alex,

  The Brizy page was uploaded on 12/15 but the .htaccess file hasn't been updated since 12/10. No changes were made to it after uploading the new Brizy page. Next steps? Thanks. 

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  Alex

  • December 17, 2020 18:21

  I have created a private ticket for you and soon one of my colleagues will contact you for further details.

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  Sebastian Hoffmann

  • July 28, 2021 11:25

  Same here, after complete new install and editing htaccess before upload ! ! !

  {"error":{"zip":["Zip was not downloaded","Invalid zip"]}}

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  Permanently deleted user

  • July 29, 2021 09:09

  Hi Sebastian,

  We already answered to you in another post, please see here.

  Best regards, Nelea.

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