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5 comments

  • Permanently deleted user

    Hi Milton,

    Thank you to getting in touch with us.

    Could you please send us a screenshot of DNS settings from your custom domain panel. Did you follow all these steps  Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

    Regards,

    Nelea

    0
  • milton vargas

    This is the link of the screenshot: https://prnt.sc/13iptlg

    TK

    0
  • Permanently deleted user

    Hi Milton,

    From your screenshot i see that you have 2 A records. Please delete the first one, see here

    Best regards,

    Nelea

    0
  • milton vargas

    delete the one you indicated, now it's ok

    TK

    0
  • Permanently deleted user

    Hi Milton,

    Great to know that all is fine now!

    Let us know if we can help you with something else.

    Best regards,

    Nelea

    0

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