Project was not found
Hello, my DNS shows it has been set up correctly but the url says 'project was not found'
Here is my URL: https://www.emotionalfreedom.pro
Please advise,
Thankyou
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Hi,
Thank you for your message.
The problem was fixed. Please check it now and confirm if everything is working at your end.
Best regards,
Nelea
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yes! All good thanks a lot :)
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Hi,
Thank you for your confirmation!
Have a nice day,
Nelea.
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my website project not found please resolve it.
https://biotoxgoldeepreview.brizy.site/-1 -
Hi Rahul,
Thank you for your message.
The problem was fixed, please check it now.
Best regards,
Nelea.
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My website is not fixed yet, I am still facing the same issue. please resolve it.
Here is my
URL:https://biotoxgoldeepreview.brizy.site/0 -
Hi Rahul,
We plan to release a new update tomorrow to fix this problem.
Best regards,
Nelea
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I tried to publish my site on a custom domain, I see the DNS looks ok but when I try to reach my site it says "Project was not found". How to resolve this? (http://www.rafinepm.com)
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Hi,
Thank you for your message.
Both DNS records from your domain are red, please see here. Could you please, check this article and follow all these steps to set up the A and Cname records? After this you should have the records in the project settings green, this is an indicator that the configuration was done correctly.
Best regards, Nelea.
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Additionally you can see our A and CNAME records below; On Tue, 10 Aug 2021 at 15:10, Gökhan Kökcü wrote: Hello Nelea, It looks red because I am using cloudflare Now they are both green but still not working. Please see below screenshot;
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Hi,
The problem was fixed, please check now.
P.S. Please, do not reply to non-reply@zendesk.brizy.io email address; your last message was received as spam and we had to recover it.
Best regards, Nelea.
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Thank you, everything looks fine now.
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Hi, Nelea.
I think my site also got same issues. It shows 'Project was not found' as well for <Noitaler.com>.
Please resolve our issue too.
Thanks.
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Hi Kim,
Could you please check now? the issue was fixed.
Best regards, Nelea.
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Hey there... it seems like i am in the "sometimes Project was not found" bubble, too.
Checked DNS via DNS Checker: All good.
Could you pls, have a look?
Its for the Site: YouFinance.net
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Hello Felix,
Thank you for your message.
I opened your project on different browsers:
Chrome - https://jmp.sh/UgLMrbx
Incognito - https://jmp.sh/ZW0UIuj
Safari - https://jmp.sh/BFvXl7k
Firefox - https://jmp.sh/UhUeXFD
Maybe it is a browser cache issue at your end?
Thank you!
Natalia
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Hey Team,
We keep receiving the message "Project was not found" only on this page https://www.morgsnfriends.com/subscriptionbox. This was a previous page (I ended up deleting the page due to the issue) that I rebuilt on this slug https://www.morgsnfriends.com/subscription-boxs since we kept having the issues.
I am just trying to get /subscriptionbox to redirect to /subscription-boxs
Our DNS is set up correctly and shown below:
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Hello Cris,
Thank you for your message.
You can redirect a page from a project by following these instructions: https://support.brizy.io/hc/en-us/articles/360041684532-Redirects ;
Some notes:
- Project was not found error is our internal, cache issue. We can apply a temporary fix until the team will ad a general fix to our builder. If you will have this kind of bug - please write to us.
- You can not redirect a deleted page to a new, available page. So in your case, this page https://www.morgsnfriends.com/subscriptionbox. is already deleted, so you can not use it to redirect to another one.
Let me know if you have any other issues.
Thank you!
Natalia
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Hey Natalia,
Please apply the temporary fix. The whole site is not accessible now - https://www.morgsnfriends.com/
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Hi Chris,
I just checked your website and everything works well. See please here. Did you change anything?
Best regards, Nelea.
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My site is also saying project was not found. Can you please apply a fix? My site is: https://www.hptechbc.ca/
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Hello Vanessa,
Thank you for your message!
I have checked your website and everything seems to be working just fine. See this. Hope this helps!
With kind regards,
Doina
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Thank you for your reply.
This is what I see, using both Edge and Chrome. I also tried clearing my browser history in Chrome but it didn’t resolve the problem.
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Hello Vanessa,
Thank you for your message!
I checked once again and it works but it does not work in incognito and default mode. This seems like an issue. Me and my colleagues will look into this and come with an update as soon as possible. Thank you for the understanding and waiting!
With kind regards,
Doina
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Hello Vanessa,
Quick update!
We have fixed the issue! It was a cache problem! Hope this helps! If you have any other questions, feel free to ask. We will be happy to help.
Kind regards,
Doina
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Hello, my DNS shows it has been set up correctly but the url says 'project was not found'
Here is my URL: https:/www.cellardoor101.com
Please advise,
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Hi Thomas,
Thank you for contacting us.
I have checked your URL and everything works well, please see here.
Best regards, Nelea.
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