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Project was not found

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27 comments

  • Nelea Stanila

    Hi,

    Thank you for your message.

    The problem was fixed. Please check it now and confirm if everything is working at your end.

    Best regards,

    Nelea 

    0
  • Graeme Errington

    yes! All good thanks a lot :)

    0
  • Nelea Stanila

    Hi,

    Thank you for your confirmation!

    Have a nice day,

    Nelea.

    0
  • Rahul Sagoriya

    my website project not found please resolve it.
    https://biotoxgoldeepreview.brizy.site/

    -1
  • Nelea Stanila

    Hi Rahul,

    Thank you for your message.

    The problem was fixed, please check it now.

    Best regards,

    Nelea.

     

     

    0
  • Rahul Sagoriya

    My website is not fixed yet, I am still facing the same issue. please resolve it.

    Here is my
    URL:https://biotoxgoldeepreview.brizy.site/

    0
  • Nelea Stanila

    Hi Rahul,

    We plan to release a new update tomorrow to fix this problem.

    Best regards,

    Nelea

    0
  • Gökhan Kökcü

    I tried to publish my site on a custom domain, I see the DNS looks ok but when I try to reach my site it says "Project was not found". How to resolve this? (http://www.rafinepm.com)

    0
  • Nelea Stanila

    Hi,

    Thank you for your message.

    Both DNS records from your domain are red, please see here. Could you please, check this article and follow all these steps to set up the A and Cname records? After this you should have the records in the project settings green, this is an indicator that the configuration was done correctly.

    Best regards, Nelea.

     

    0
  • Gökhan Kökcü

    Additionally you can see our A and CNAME records below; On Tue, 10 Aug 2021 at 15:10, Gökhan Kökcü wrote: Hello Nelea, It looks red because I am using cloudflare Now they are both green but still not working. Please see below screenshot; 

    0
  • Nelea Stanila

    Hi,

    The problem was fixed, please check now.

    P.S. Please, do not reply to non-reply@zendesk.brizy.io email address; your last message was received as spam and we had to recover it.

    Best regards, Nelea.

    0
  • Gökhan Kökcü

    Thank you, everything looks fine now.

    0
  • Jiho Kim

    Hi, Nelea. 

    I think my site also got same issues. It shows 'Project was not found' as well for <Noitaler.com>.

    Please resolve our issue too.

     

    Thanks.

    0
  • Nelea Stanila

    Hi Kim,

    Could you please check now? the issue was fixed.

    Best regards, Nelea.

    0
  • Felix Udo Werner

    Hey there... it seems like i am in the "sometimes Project was not found" bubble, too. 

    Checked DNS via DNS Checker: All good. 

    Could you pls, have a look?

     

    Its for the Site: YouFinance.net

    0
  • Natalia Chitoroaga

    Hello Felix,

    Thank you for your message.

    I opened your project on different browsers:

    Chrome - https://jmp.sh/UgLMrbx

    Incognito - https://jmp.sh/ZW0UIuj

    Safari - https://jmp.sh/BFvXl7k

    Firefox - https://jmp.sh/UhUeXFD 

    Maybe it is a browser cache issue at your end?

     

    Thank you!

    Natalia 

    0
  • Chris Reggie

    Hey Team,

    We keep receiving the message "Project was not found" only on this page https://www.morgsnfriends.com/subscriptionbox. This was a previous page (I ended up deleting the page due to the issue) that I rebuilt on this slug https://www.morgsnfriends.com/subscription-boxs since we kept having the issues.

    I am just trying to get /subscriptionbox to redirect to /subscription-boxs

    Our DNS is set up correctly and shown below:

    0
  • Natalia Chitoroaga

    Hello Cris, 

    Thank you for your message. 

    You can redirect a page from a project by following these instructions: https://support.brizy.io/hc/en-us/articles/360041684532-Redirects

    Some notes:

    - Project was not found error is our internal, cache issue. We can apply a temporary fix until the team will ad a general fix to our builder. If you will have this kind of bug - please write to us. 

    - You can not redirect a deleted page to a new, available page. So in your case, this page https://www.morgsnfriends.com/subscriptionbox.  is already deleted, so you can not use it to redirect to another one.

     

    Let me know if you have any other issues.

    Thank you!

    Natalia 

     

    0
  • Chris Reggie

    Hey Natalia,

    Please apply the temporary fix. The whole site is not accessible now - https://www.morgsnfriends.com/

    0
  • Nelea Stanila

    Hi Chris,

    I just checked your website and everything works well. See please here. Did you change anything?

    Best regards, Nelea.

     

    0
  • Vanessa Harder

    My site is also saying project was not found.  Can you please apply a fix?  My site is: https://www.hptechbc.ca/

    0
  • Doina P

    Hello Vanessa,

    Thank you for your message!

    I have checked your website and everything seems to be working just fine. See this. Hope this helps!

    With kind regards,

    Doina

    0
  • Vanessa Harder

    Thank you for your reply.

    This is what I see, using both Edge and Chrome.  I also tried clearing my browser history in Chrome but it didn’t resolve the problem.

    0
  • Doina P

    Hello Vanessa,

    Thank you for your message!

    I checked once again and it works but it does not work in incognito and default mode. This seems like an issue. Me and my colleagues will look into this and come with an update as soon as possible. Thank you for the understanding and waiting!

    With kind regards,

    Doina 

    0
  • Doina P

    Hello Vanessa,

    Quick update! 

    We have fixed the issue! It was a cache problem! Hope this helps! If you have any other questions, feel free to ask. We will be happy to help.

    Kind regards,

    Doina

    0
  • Thomas E Price

    Hello, my DNS shows it has been set up correctly but the url says 'project was not found'

    Here is my URL: https:/www.cellardoor101.com

    Please advise, 

    0
  • Nelea Stanila

    Hi Thomas,

    Thank you for contacting us.

    I have checked your URL and everything works well, please see here.

    Best regards, Nelea.

    0

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