Brizy Cloud - Server Sync not working on hostmaria.com

Geo E

• June 13, 2021 10:39

Hi,

I see a bunch of old posts about server sync issues - and they ended up in private tickets.
So I assume the sync has unsolved problems, and/or it depends (a lot) on the hosting environment.
Here's my experience with server sync.

1. I followed the procedure by letter
https://support.brizy.io/hc/en-us/articles/360027008491-Server-Sync
I get error: ERR_TOO_MANY_REDIRECTS
2. I tried disabling their "Forced HTTPS" - no joy, same error
3. I tried hashing the two redirections back as in original .htaccess
# --- Redirect from http to https
# --- Redirect from non-www to www
And surprise, the website syncs and loads perfectly from brizy cloud.
4. Let's test it. I make a change on brizy cloud project (few words, an icon - just to test)
I leave it one hour (maybe busy) - still no change.
5. Obviously the domain has to be somewhere - I think.
So I go to .htaccess and unhash
# --- Redirect from non-www to www
- domain updated as per procedure
After a while I get a new error:
{"message":"Invalid base url"}
6. I hash everything back as in original .htaccess
I was hoping for the surprise at point 3, but nope.
ERR_TOO_MANY_REDIRECTS was back.
7. I delete cache folder, var folder - and reupload original var folder
Nope, still too many redirects.
Back to point 1 error.

Now, I'm not an expert in .htaccess but I don't give up easily, so I tried variations of rewrites from stackoverflow - no joy.
From what I gather, the problem must be with .htaccess file.

While I can survive with ftp syncs, this server sync thingy would be really great (if it worked :)

Any help much appreciated,

Thank you.

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  Natalia Chitoroaga

  • June 14, 2021 08:34

  Good Day Geo!

  Thank you for reporting your issue. I also appreciate your insistence :) That's a very cool "feature" :) 

  Based on your message, I made an issue for our backend development team in order to run some tests with our SYNC publishing option. While they are checking the code, can I ask you to give us the project URL? If this is a private project, I will not post your comment.

   

  Thank you!

  Natalia

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  Natalia Chitoroaga

  • June 18, 2021 11:10

  Hello Geo!

  I hope my message finds you well. Thank you very much for your last comment, I didn't post it, per your request. 

  This morning we released a new Brizy cloud version, solving the SYNC issue. I managed to test the fix in my cloud project/server root - everything is working perfectly. 

   

  Please,  if you have any other issues or questions - feel free to write us.

  Have a wonderful weekend!

  Regards, Natalia 

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  Greg Nejedly

  • October 20, 2021 15:14

  I too am having the same problem with too many redirects!

  The date is 20th October 2021 and I uploaded all the sync files into HostMaria and am also getting the ERR_TOO_MANY_REDIRECTS problem.

  I have deleted and uploaded the files multiple times and I have followed your instructions to the letter.

  Your advice on the matter would be very appreciated! Thanks.

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  Permanently deleted user

  • October 21, 2021 09:43

  Hi Greg,

  Thank you for getting in touch with us.

  We have created a private ticket for this request. You had to receive a notification regarding this by email.

  Best regards, Nelea.

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