Backup not created

Antonio Tedesco

• March 25, 2021 06:37

Hi,

I published a page more than an hour ago and still get

{"error":{"backup":["backup was not created"]}}

and

Synchronization in processing. It can take some time...

 

Thanks

0

• 

  Antonio Tedesco

  • March 25, 2021 07:30

  BTW, I'm using server sync

  0
• 

  Sandra Prunici

  • March 25, 2021 11:29

  Hi,

  Could you please send us the URL link of the site where you get this problem https://jmp.sh/NDj8G3w?

  Did you follow all these steps to publish the site with the Server Sync method? https://support.brizy.io/hc/en-us/articles/360027008491-Server-Sync

  Also, after you added the Brizy folder on your server, did you make some modification (it was added SSL certificate, or it was added a redirection option from non-www to www or any other actions with this folder)? The server Sync option is the last step in publishing a Brizy Cloud project. The entire server environment needs to be prepared before uploading the Brizy folder.

  Best regards,
  Sandra

  0

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