Appsumo deal - max 3 custom domains reached

Tes Macpherson

• March 08, 2021 16:14

Hi, can I re-use one of my max 3 custom domain allowances on the AppSumo deal if I unpublish one of my sites or move it back to a brizy.site subdomain, (or a subdomain on one of my customer domains?) Please help.

PS Do all our support requests have to be published on the support forum or can we submit a private support request?

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  Sandra Prunici

  • March 09, 2021 16:23

  Hi,

  I noticed that you have created a post on the same request and I already reply to that. See here. Could you please check it and continue the discussion in a single post?

  Yes, at the moment, the main support is placed here on the Brizy Forum. All posts are approved by the Brizy Support theme. In case we found that the problem is a bit complex and complicated and we need to look in the user dashboard or any other sensitive question, we can create a private ticket and continue the discussion there in private.

  We created this Forum because we found that here users can find faster the answer to their question. For example, if you encounter a problem, you can search it here and find the answer. If you have a common problem that other users face, you can find the causes that generate that problem and solutions. In such a way, you will not wait some hours (we guarantee support in 24 hours, the exception can be some holidays and days when we release a new update) when we will get in touch with you with the answer but will find it in maximum 1 hour. Also, here you can interact with other Brizy users and help each other with solutions and suggestions.

  Thanks!

  Best regards,
  Sandra

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