https://gorditogrill.com

Roger Hall

• May 24, 2026 22:57

Subject: Pro License Activated but Embed Element Still Locked - gorditogrill.com

Hello Brizy Support,

I have a Brizy Pro license that covers 25 websites. I am building a site at gorditogrill.com and have installed the Brizy Pro plugin (version 2.8.8) successfully.

However when I attempt to enter my license key under Brizy > Settings > License, I receive the error: 'Sorry, this license is already activated on another domain.'

I have not exceeded my 25-site limit. I need this resolved so I can activate Pro features including the Embed element on gorditogrill.com.

Please check my account and either:
1. Clear the domain conflict so I can activate on gorditogrill.com, or
2. Confirm which domain is causing the conflict so I can deactivate it

My account email is: rdhall1963@gmail.com

Thank you,
Roger Hall

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• 

  KC George

  • May 25, 2026 07:35

  Hello Roger,

  I see in your account that one of your license keys is successfully activated for gorditogrill.com. Could you resolve the issue already? If not, can we look at your WordPress dashboard to help you resolve it? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum reference: https://support.brizy.io/hc/en-us/community/posts/35843579253394
  • WordPress Admin URL: 
  • Username
  • Password

  Your email must include a link to this thread's URL, otherwise we will be unable to locate your support ticket. Please notify us in this thread when you send us the email.

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