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Button Size and Corner Radius Not Working Tablet and Mobile

Comments

4 comments

  • Ariel H.

    Hi Chris,

    Thank you for contacting us.

    The screencast is currently not accessible from our end.

    Could you please try temporarily switching to a default WordPress theme such as Twenty Twenty-One and see if that makes any difference? 

    If the issue persists, kindly send the following details to communitysupport@brizy.io so we can inspect your site.

    Community post link: https://support.brizy.io/hc/en-us/community/posts/35681038012946
    WordPress Admin URL:  
    Username:  
    Password:  

    Looking forward to your update.

    Best regards,  
    Ariel H.

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  • Chris Gomez

    Hi Ariel, 

    I switched from Astra to Twenty-Twenty Five and this did not resolve the issue. 

    I have emailed support. Please could you highlight the importance of this for my agency as we are working against a tight deadline and this is a fresh WP install so I cannot see a reason for this glitch happening. 

    Thanks in advance. 

     

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  • Chris Gomez

    My apologies, I had linked the wrong video link in my first message, you can find it here: https://jumpshare.com/share/LMIZzj7AiSKFbVYfcFbn

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  • Ariel H.

    Hi Chris,

    Thank you for your cooperation.

    Recreating the buttons appears to have fixed the problem. This is demonstrated on this screencast - https://youtu.be/pgc0RewhMPk

    We also noticed that your Home URL and Site URL are currently using HTTP instead of HTTPS. Kindly update both URLs to use HTTPS, as this may also be contributing to the issue.

    You can update this under Settings > General in your WordPress dashboard.

    Please check again afterward and let us know how it goes.

    Best regards,  
    Ariel H.

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