checkout page keeps loading

Diane Wolf

• May 15, 2026 07:05

When I try to Edit in Brizy (wordpress site), on the checkout page (woocommerce), it just keeps spinning and never loads. All other pages work fine. Any suggestions? Site is 250americashirts.com

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  Ariel H.

  • May 15, 2026 08:25

  Hi Diane,

  Thank you for contacting us.

  Could you please try isolating the issue by temporarily disabling all third-party plugins except for Brizy and Brizy Pro? Additionally, please try switching temporarily to a default WordPress theme such as Twenty Twenty-One and check if the issue still persists.

  If the issue continues, please provide us temporary access to your WordPress admin dashboard so we can inspect your website. Kindly send the following details to communitysupport@brizy.io:

  Community post link: https://support.brizy.io/hc/en-us/community/posts/35600236090770
  WordPress Admin URL:  
  Username:  
  Password:  

  We’ll be glad to assist as soon as we have access.

  Best regards,  
  Ariel H.

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  Ariel H.

  • May 18, 2026 10:50

  Hi Diane,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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  Diane Wolf

  • May 19, 2026 03:52

  Sorry I haven't had time to work on it. Will let you know if I can't fix it. Thanks

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